Elementor Editor Loading Issue After Updating Free Version

  • avalmabna

    (@avalmabna)


    1 month, 2 weeks ago

    Hello,

    We are experiencing an issue with the Elementor editor not fully loading after updating the free version from 3.25.11 to newer versions (up to 3.27.7). While the editor interface appears, the widgets remain in a loading state.

    The Elementor editor only functions correctly when the free version is at 3.25.11. Alternatively, after updating the free version to 3.27.7, the editor only loads fully when Elementor’s Safe Mode is enabled (via the Tools section).

    In the Elementor System Info, the message “Elementor Pro – Compatibility Tag Incompatible” is displayed. This suggests that Elementor Pro version 3.27.7 is not compatible with newer versions of Elementor free.

    We kindly request your assistance in resolving this issue so that we can utilize the latest features of Elementor.

    Thank you for your time and support.

    System Information:

    • Elementor Free: 3.25.11 (newer versions cause the issue)
    • Elementor Pro: 3.27.7
    • WordPress: 6.7.2
    • PHP: 8.2.27
    • Theme: Hello Elementor 3.3.0

    Sincerely,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milos

    (@miloss84)

    1 month, 2 weeks ago

    Hi,

    Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/ I’d also suggest you check out Elementor Community Group on Facebook.

    We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

    WordPress.org rules state that commercial products are not supported here.

    Thread Starter avalmabna

    (@avalmabna)

    1 month, 2 weeks ago

    Hello and thank you …

    However, the issue seems to be caused by the free version …

    It is possible that the new free version is not fully compatible with the new Pro version …

    Thread Starter avalmabna

    (@avalmabna)

    1 month, 2 weeks ago

    For your information, the issue with Elementor’s editing panel not loading in the new version was due to a conflict with the Digits plugin.

    This problem was resolved by updating Digits to a higher version. However, after updating Elementor to the latest version, some of the styles are still broken.

    We hope this issue will be resolved in future updates.

Viewing 3 replies - 1 through 3 (of 3 total)
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