Duplicate Excel entry in excel sheet

  • Resolved Hemant Shewakramani

    (@wpzest)


    4 years, 10 months ago

    I have created a newsletter form in *Forminator Plugin* and enable the integration of Google Sheets and Mailchimp So if somebody subscribes, below things triggers

    1) Received notification on my email with the name and email of new subscriber
    2) The name and email gets added to my Google Sheets in Excel
    3) The name and email gets added to my Mailchimp audience data

    All the 3 are working fine…

    Just one problem, when it gets added in the google sheets and I received the email of a new subscriber, it gets the same details added multiple times in the excel sheet and I received multiple emails, screenshot links below for reference.

    Excel Sheet – https://prnt.sc/td8db0
    Email Received – http://prnt.sc/td81mf

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Predrag – WPMU DEV Support

    (@wpmudev-support1)

    4 years, 10 months ago

    Hi @wpzest,

    Could you provide us with your form export file so we can do some tests on our end and see what might be going on?
    You can go to Forminator > Forms panel, click on the gear icon next to your form, export it from there and upload it to any file sharing service like GDrive or Dropbox.

    You can send us the download link privately by using our contact form here:
    https://premium.wpmudev.org/contact/#i-have-a-different-question

    Send in:

    Subject: “Attn: Predrag Dubajic”
    – Link to your WordPress site
    – Download link to the export file
    – Link back to this thread for reference
    – Any other relevant urls/info

    Cheers,
    Predrag

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    4 years, 7 months ago

    Hi @wpzest

    I hope you are doing well.

    We haven’t heard from you in a while, I’ll go and mark this thread as resolved, however, feel free to let us know if you have any additional question.

    Best Regards
    Patrick Freitas

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    4 years, 7 months ago

    Hi @wpzest

    Seems the system didn’t make it resolved, making it resolved.

    Best Regards
    Patrick Freitas

Viewing 3 replies - 1 through 3 (of 3 total)
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