Hi @ketuchetan,
Thank you for reaching out to us!
To help you with your issue, please try adding the following code snippet to the bottom of the event-tickets.php file (in wp-content/plugins/event-tickets/)
add_action( 'plugins_loaded', function () {
tribe_singleton( TEC\Tickets\Admin\Glance_Items::class, TEC\Tickets\Admin\Glance_Items::class);
}, 1 );
add_action( 'admin_init', function() {
remove_filter( 'dashboard_glance_items', [ tribe( TEC\Tickets\Admin\Glance_Items::class ), 'custom_glance_items_attendees' ], 10 );
}, 20 );
Please let us know if that works for you.
Kind regards,
Jean
@jeanabarquez Last night, I suddenly had the same issue. Adding your code, fixed it.
Will you update the plugin to address this issue more permanently?
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This reply was modified 2 years ago by
justravis.
Hello @justravis ,
Thank you for letting us know that the workaround has been applied successfully. Please know that our development team is aware of the issue and is actively working on a permanent solution for it. [ET-1698]
In the meantime, please don’t hesitate to start a new thread if you have other concerns.
Kind regards,
Jean
Plugin Support
Erica
(@eeide)
Hi @ketuchetan and @justravis,
I’m writing to let you know that in Event Tickets 5.5.11.1, we resolved the performance issue with the At a Glance widget.
As always, we recommend testing updates on a staging site first, but it should all be smooth sailing.
Thank you,
Erica
Hi @ketuchetan
This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.
