Dashboard goes blank in 8.4.2

  • Resolved Robert Dall

    (@rdall)


    5 years ago

    In 8.4.2 The dashboard first appears and then disappears and is just blank see screenshot.

    Screen Shot 2020 04 22 at 2 53 52 PM

    If you use the list of modules the page loads just fine

    wp-admin/admin.php?page=jetpack_modules

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support supernovia

    (@supernovia)

    5 years ago

    Hi, I’m not seeing that here. Can you confirm what browser that’s happening in, and whether you get the same issue in others?

    Thread Starter Robert Dall

    (@rdall)

    5 years ago

    It’s happening in both Firefox 75 and Chrome 81.0.4044.122 and Safari 11.1.2

    Plugin Support KokkieH

    (@kokkieh)

    5 years ago

    Hi there,

    I don’t have this problem on a site running just Jetpack 8.4.2, so the most likely explanation is that another plugin on your site is causing this.

    Please disable all plugins except Jetpack, and switch to the default Twenty Twenty theme. If the problem goes away, enable them one by one to identify the source of the problem.

    If you are able to install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

Viewing 3 replies - 1 through 3 (of 3 total)
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