Hello ozge.ozkaya,
Greetings. Hope you are doing well.
Thanks for reaching out to us. Could you please provide information on how you set the custom post type in the BetterDocs? It would be greatly appreciated if you could explain the process of achieving this. It’s important to note that BetterDocs is designed to work with custom post types by default as it is already registered as a custom post type. Therefore, the issue you are experiencing may be specific to your site and could be related to the theme or, other factors. A thorough investigation of your website is necessary to address this issue. We kindly request you to contact us via support and create a ticket so that our technical support engineers can provide a solution. If necessary, a developer will be assigned to investigate the issue and resolve it as soon as possible. We advise you to reach out to us by email at [email protected].
Additionally, please ensure to provide the URL of the page where you are encountering the issue.
We are looking forward to your prompt response.
Thank you.
Hi @ozgeozkaya
Hope you’re doing good.
We haven’t received any further details or updates from your end. Your feedback is crucial for us to address the matter effectively.
If the issue persists or if you have any additional information to share, please don’t hesitate to inform us. We are committed to resolving this matter as soon as possible and ensuring your satisfaction.
Thank you for your cooperation and understanding. We eagerly await your response.
Best regards,
Hi @ozgeozkaya
I hope this message finds you well. Since we’re not getting any response from you regarding your issue, So we’re going to resolve this topic for now.
However, If you will need any further help in the future, feel free to open a new topic, and we will try to reach out to you as early as possible.
Have a nice day!
