Critical error occurs when trying to Edit Pages

  • beatrizstaubyn

    (@beatrizstaubyn)


    2 months, 1 week ago

    Hello,

    My issue occurs when I try to edit a page on this website. It has been updated to the latest version + plugins as well. But now, whenever I want to edit a page this is the error I get:

    “There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

    Learn more about troubleshooting WordPress.“

    We are unable to receive the log error from the admin inbox therefor are asking for help here. Do any of you have any idea of what can be causing this?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    2 months, 1 week ago

    – The exact reason for the errors should be visible in the error log, which you can find in your hosting area. If needed, your hosting provider’s support team can assist you with locating it.
    – Alternatively, you can enable debugging in WordPress to gather more information. To do this, add a few specific lines to your wp-config.php file. For full guidance and step-by-step instructions on enabling the debug log, refer to the WordPress Developer Documentation: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/.
    – In both cases, you should be able to identify the cause in the log file.

    – More sources:
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-critical-error-in-wordpress/
    https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

    Prashant Patil

    (@contactprashantpp)

    2 months ago

    Which editor you using like elementor, visual composer?

    You can enable the error log in wp config, it will show the error with details.

    After updating theme/plugin check also PHP version or server settings if any not supporting.

Viewing 2 replies - 1 through 2 (of 2 total)
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