creating a shipping label

  • Resolved njali909

    (@njali909)


    7 months, 1 week ago

    Hello Support,

    I did notice that upon creating a shipping label it still only shows ‘view purchased label’ and not the ability to ‘create a new label’ – are we able to keep that functionality?  So we can generate future labels for the same customer.

    As is older versions we can create multiple labels, but in new version we have not that option.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Gerhard Potgieter

    (@kloon)

    7 months, 1 week ago

    Hi @njali909,

    We are currently investigating solutions to bring this back very soon.

    Thread Starter njali909

    (@njali909)

    7 months, 1 week ago

    Thanks.

    I’m eagerly waiting for this feature to come back. Looking forward to its return soon!

    harleec

    (@harleec)

    7 months, 1 week ago

    @kloon while it’s great that the team is trying to make improvements, you can’t break/remove previous features that we use every day. At least once per day, we have to send a replacement part to a customer, so not having the ability to create a 2nd label forces me to copy/paste the customer’s information into a 3rd party shipping service. This is obviously not convenient. Please restore this feature ASAP.

    Thread Starter njali909

    (@njali909)

    4 months, 3 weeks ago

     Please restore this feature ASAP.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    4 months, 3 weeks ago

    Hello njali909,

    Thank you for your reply.

    Your feedback has been noted.
    Our developers are working on the solution.

    I appreciate your patience. 🙂

    Plugin Author WooCommerce

    (@woocommerce)

    4 months, 1 week ago

    I’m going to mark this thread as resolved, as we are actively working on adding this feature and prioritizing this work, so it should be available in early 2025.
    Thanks for highlighting the need for this option and sharing your feedback with us, we greatly appreciate it!

    Thread Starter njali909

    (@njali909)

    3 months, 3 weeks ago

    Hello Support,

    Could you let me know in which month this feature will be restored so I can update the plugin accordingly?

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    3 months, 3 weeks ago

    Hi there,

    I can understand you concern, At the moment, we don’t have an exact timeframe for when this feature will be restored. However, I would highly recommend adding your comment and support to the following feature request: https://woocommerce.com/feature-request/multiple-shipping-labels-for-an-order/.

    The more users vote and comment on a feature, the higher the chances of it being prioritized by our developers.

    We appreciate your patience and understanding. If you have any further questions, feel free to let us know!

    Thread Starter njali909

    (@njali909)

    3 months, 3 weeks ago

    Thank you for your prompt response. I have already voted for this request, but I kindly urge you to prioritize restoring this functionality as soon as possible, as it is critical for my client’s daily operations.

    • This reply was modified 3 months, 3 weeks ago by njali909.
    Plugin Support Moses M. (woo-hc)

    (@mosesmedh)

    3 months, 3 weeks ago

    Hi @njali909,

    We understand your concern, and we know this situation must feel overwhelming and challenging. While our developers are actively working on it, we can’t provide a specific timeline for when the feature will be reintroduced.

    We appreciate your patience and encourage you to keep an eye on updates. Thank you for understanding.

    Plugin Contributor Gerhard Potgieter

    (@kloon)

    3 months, 1 week ago

    Hi,

    I am happy to report that we have released WooCommerce Shipping 1.4.0, which now allows you to purchase additional labels even after you have fulfilled all the items in the order.

    Thanks for your patience while we worked on this.

Viewing 11 replies - 1 through 11 (of 11 total)
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