Causes site DOWN with Server Error 500

  • ronr1999

    (@ronr1999)


    7 years ago

    This plugin has a serious issue. It now causes site down with error 500. And, gives no reason why… We had to delete it but really want to use it again.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anonymous User 14808221

    (@anonymized-14808221)

    7 years ago

    500 errors are generally a “catch-all” error, means the error log will tell you exactly what the PHP failure is.

    Plese enable WP Debug and let me know, or ask the Server Admin for a log copy.

    Eventually, then I can pinpoint the issue and solution.
    If not, it’ll be required to post the issue at our forum again, since here I cannot ask for Site Access and similar things.

    For the forum, you can register for free here.

    Thread Starter ronr1999

    (@ronr1999)

    7 years ago

    We’re using Bluehost and found that their default PHP version is 5.2. I upgraded to PHP version 7.0.25 and now it’s running fine. Is there a PHP version that you recommend?

    Anonymous User 14808221

    (@anonymized-14808221)

    7 years ago

    Yes, it’s PHP 5.3

    Below that it won’t work.

    Jeremy Dawes

    (@jezweb)

    7 years ago

    Same problem on php7

    Anonymous User 14808221

    (@anonymized-14808221)

    7 years ago

    @jezweb please open your own ticket and start with the steps I already provided above.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Causes site DOWN with Server Error 500’ is closed to new replies.
  • In: Plugins
  • 5 replies
  • 3 participants
  • Last reply from: Anonymous User 14808221
  • Last activity: 7 years ago
  • Status: not resolved