• Resolved Bytes.co

    (@burlingtonbytes)


    Hello there!

    I have a client ([ redundant link removed ]) who is using CTX Feed to export a product feed via an XML to Google Merchant Center. However, I am having an issue pulling in the product description set on product pages to the XML as the client does not use the default WordPress description fields and instead uses a different plugin for adding text to the product page. The Plugin, Advanced Custom Fields PRO (https://www.advancedcustomfields.com/pro/) seems to add products according to product pages (/product/signature-jacket-slate-blue/) where the client has set product descriptions. There are selectable fields within the field mapping for “_product_accordian_items_0_content_”, “_product_accordian_items_1_content_”, and “_product_accordian_items_2_content_” that can be selected and mapped to field but they don’t seem to export a value. I am hoping there is a solution to export these values via the XML.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support ansarybadal

    (@ansarybadal)

    Hello @burlingtonbytes

    Thanks for reaching us.

    To understand why CTX is not pulling data from the ACF field, we need to see the below –
    – System Status. Go to CTX Feed > Status > Copy and paste status here
    – Feed Configuration
    – ACF Field configuration
    However, before reaching us again, I would suggest you to follow our documentation on: How to add ACF Filed value into feed?

    Best regards,

    Thread Starter Bytes.co

    (@burlingtonbytes)

    
    WooCommerce Version: 6.5.1 - You are not using the latest version of WooCommerce. Update WooCommerce plugin to its latest version: 6.9.2
    
    Product Types: ☞  Simple Product [simple]
    
    ☞  Grouped Product [grouped]
    
    ☞  External/Affiliate Product [external]
    
    ☞  Variable Product [variable]
    
    ☞  Store Credit [store_credit]
    
    ☞  Product Bundle [bundle]
    
    Total Products: WP Query: 262
    WC Product Query: 262
    Both Query: 262
    
    Product Total by Types.
    
    ☞  Bundle Product: 4
    
    ☞  Simple Product: 33
    
    ☞  Variable Product: 225
    
    ☞  Product Variations: 1417
    
    Product Per Batch: 200
    
    Product Query Type: WC_Product_Query
    
    Default Customer Location: Default Customer Location
    Geolocate
    
    Store Address
    5055 E 38TH AVE
    Denver
    US:CO
    80207
    
    Multi Language Site: No
    
    Multi Currency Site: No
    
    WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.
    
    WP CRON: Ok
    
    Upload Directory: Ok - Writable.
    
    Cache Plugin Installed: No.
    
    WordPress Multi Site: No
    
    Home Url: https://www.virtika.com
    
    Site Url: https://www.virtika.com
    
    Version: 6.5.1
    
    Log Directory: /nas/content/live/virtikaprod/wp-content/uploads/wc-logs/
    
    Log Directory Writable: Yes
    
    WP Version: 6.0.2
    
    WP Multisite: No
    
    WP Memory Limit: 512 MB
    
    WP Debug Mode: No
    
    WP Cron: Yes
    
    Language: en_US
    
    Server Info: Apache
    
    Php Version: 8.0.22
    
    Php Post Max Size: 256 MB
    
    Php Max Execution Time: 3600
    
    Php Max Input Vars: 9.77 KB
    
    Curl Version: 7.74.0, OpenSSL/1.1.1n
    
    Suhosin Installed: No
    
    Max Upload Size: 256 MB
    
    Mysql Version: 5.7.39
    
    Mysql Version String: 5.7.39-42-log
    
    Default Timezone: UTC
    
    Fsockopen Or Curl Enabled: Yes
    
    Soapclient Enabled: Yes
    
    Domdocument Enabled: Yes
    
    Gzip Enabled: Yes
    
    Mbstring Enabled: Yes
    
    Remote Post Successful: Yes
    
    Remote Post Response: 200
    
    Remote Get Successful: Yes
    
    Remote Get Response: 200
    
    Virtika: 1.0.0 (Latest:0)
    
    Template Library and Redux Framework (Extendify): 4.3.13 (Latest:4.3.17)
    
    a3 Lazy Load (a3rev Software): 2.4.9 (Latest:2.6.0)
    
    Advanced Custom Fields PRO (Elliot Condon): 5.9.3 (Latest:5.12.3)
    
    AfterShip Tracking - All-In-One WooCommerce Order Tracking (Free plan available) (AfterShip): 1.14.7 (Latest:1.15.1)
    
    All-in-One WP Migration (ServMask): 7.58 (Latest:7.65)
    
    Lead info with country for Contact Form 7 (Apasionados): 2.5
    
    Contact Form 7 (Takayuki Miyoshi): 5.5.6 (Latest:5.6.3)
    
    Contact Form CFDB7 (Arshid): 1.2.6.4
    
    Contact Widgets (GoDaddy): 1.7.0
    
    Simple Custom CSS and JS (SilkyPress.com): 3.39 (Latest:3.40)
    
    Divi Carousel (DiviGear): 2.0.18 (Latest:2.0.26)
    
    Divi Product Carousel (DiviGear): 1.0.27 (Latest:2.0.2)
    
    Yoast Duplicate Post (Enrico Battocchi & Team Yoast): 4.4 (Latest:4.5)
    
    Elfsight Instagram Feed CC (Elfsight): 4.0.3
    
    Enjoy Instagram (Mediabeta Srl): 6.2.2
    
    Facebook for WooCommerce (Facebook): 2.6.13 (Latest:2.6.23)
    
    Improved badges for woocommerce (): 1.0.1
    
    Jetpack (Automattic): 10.9 (Latest:11.3.1)
    
    Divi Lightbox for Images (Fernando Tellado): 1.0 (Latest:1.0.1)
    
    MC4WP: Mailchimp for WordPress (ibericode): 4.8.7 (Latest:4.8.10)
    
    MC4WP: Premium features (ibericode): 4.7.2 (Latest:4.9)
    
    Monarch Plugin (Elegant Themes): 1.4.13 (Latest:1.4.14)
    
    Order Export & Order Import for WooCommerce (WebToffee): 2.2.6 (Latest:2.2.7)
    
    Popup Maker (Popup Maker): 1.16.7 (Latest:1.16.8)
    
    Product Catalog Feed Pro by PixelYourSite (PixelYourSite): 5.1.2
    
    Product Reviews Import Export for WooCommerce (WebToffee): 1.4.5 (Latest:1.4.8)
    
    Sezzle WooCommerce Payment (Sezzle): 4.0.4 (Latest:4.0.5)
    
    Shortcoder (Aakash Chakravarthy): 5.7 (Latest:6.0)
    
    Simple Banner (Ryan Petersen): 2.11.0 (Latest:2.12.1)
    
    Smart Variations Images & Swatches for WooCommerce (David Rosendo): 5.1.12 (Latest:5.2.1)
    
    User Role Editor (Vladimir Garagulya): 4.62 (Latest:4.63.1)
    
    Virtika Custom Suit Picker (Shahid Faruqi): 3.0
    
    Visual Term Description Editor (Shea Bunge): 1.8.1
    
    WC Reviews Carousel (Al-Mamun Talukder): 1.0.0
    
    CTX Feed (WebAppick): 4.4.69 (Latest:4.5.2)
    
    Product Size Charts Plugin for WooCommerce (theDotstore): 2.2.3 (Latest:2.3.1)
    
    Checkout Field Editor for WooCommerce (ThemeHigh): 1.6.0 (Latest:1.7.2)
    
    Woo Discount Rules PRO 2.0 (Flycart): 2.4.0
    
    Woo Discount Rules (Flycart): 2.4.0 (Latest:2.4.4)
    
    Product Gallery Slider for WooCommerce (codeixer): 2.2 (Latest:2.2.5)
    
    Variation Swatches for WooCommerce (Emran Ahmed): 1.1.19 (Latest:2.0.10)
    
    WooCommerce Advanced Bulk Edit (George Iron): 4.6.1
    
    PW Woocommerce Advanced Gift Rules (Proword): 5.4
    
    WooCommerce Cart Add-Ons (WooCommerce): 1.15.33
    
    WooCommerce Authorize.Net Gateway (SkyVerge): 3.0.7
    
    WooCommerce Google Analytics Pro (SkyVerge): 1.9.3
    
    WooCommerce PDF Invoices & Packing Slips (WP Overnight): 2.14.5 (Latest:3.1.1)
    
    WooCommerce Product Bundles (SomewhereWarm): 99999
    
    WooCommerce UPS Shipping (WooCommerce): 3.2.28
    
    WooCommerce USPS Shipping (WooCommerce): 4.4.49
    
    WooCommerce - ShipStation Integration (WooCommerce): 4.1.48 (Latest:4.2.0)
    
    WooCommerce Smart Coupons (StoreApps): 4.12.2
    
    WooCommerce Store Credit (Themesquad): 3.4.0
    
    WooCommerce (Automattic): 6.5.1 (Latest:6.9.2)
    
    WP 2FA - Two-factor authentication for WordPress (WP White Security): 2.2.1 (Latest:2.3.0)
    
    WP File Manager (mndpsingh287): 7.1.5 (Latest:7.1.6)
    
    YITH Essential Kit for WooCommerce #1 (YITH): 2.7.0 (Latest:2.12.0)
    
    YITH WooCommerce Ajax Product Filter Premium (YITH): 4.10.0
    
    YITH WooCommerce Cart Messages Premium (YITH): 1.18.0
    
    YITH WooCommerce PDF Invoices & Packing Slips Premium (YITH): 3.9.0
    
    YITH WooCommerce Recover Abandoned Cart Premium (YITH): 2.11.0
    
    Feed Files
    https://www.virtika.com/wp-content/uploads/woo-feed/google/xml/virtika-com-ctx-feed-2.xml
    
    Fatal Errors
    No Logs Found.
    
    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @burlingtonbytes

    Have you folloed the documentation on “How to add ACF Filed value into the feed?” which we have provided you earlier?

    However, if you are still having issues getting the values, please, reach us from here.

    Thank you,

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @burlingtonbytes

    As we are not getting any further replies to this thread, we are marking this issue as resolved.

    Please, feel free to start another topic if you are having any further issues.

    Thank you,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Can’t Export Product Description Via XML’ is closed to new replies.