Can’t connect: Your WP REST API seems blocked our QUIC.cloud server calls. | WordPress.org

Resolved shibrarafaqat
(@shibrarafaqat)

4 weeks ago

Hi, I went through the thread someone else posted about this, but they weren’t able to resolve it there. I can’t seem to connect QUIC.cloud to my site. I keep getting this error:

“Failed to communicate with QUIC.cloud server: Unknown error: unknown [server] https://wpapi.quic.cloud [service] tool/wp_rest_echoDismiss this notice.

Your WP REST API seems blocked our QUIC.cloud server calls.”

I followed all the steps in this thread: https://wordpress.org/support/topic/failed-to-communicate-with-quic-cloud-server-wp-rest-api/

Unlike that user though, i do see a debug log. https://pastebin.ubuntu.com/p/Hw7fjnkxtP/

I’m hosted on Hostinger.

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support qtwrk
(@qtwrk)

4 weeks ago
```
04/06/25 08:32:06.369 [2a0a:4cc0:2000:246:c8a7:dff:fe54:f945:39992 1 rvF] [REST] ✅ Internal REST ON [filter] rest_request_before_callbacks
04/06/25 08:32:06.370 [2a0a:4cc0:2000:246:c8a7:dff:fe54:f945:39992 1 rvF] ❄️ ❌ Not our cloud IP
```
this is the issue , your PHP script only sees this IPv6 client IP , while all our nodes are sending request over IPv4 , so it can not detect the IP correctly

please check with your hosting provider and kindly ask them to properly configure the client IP detection.
Thread Starter shibrarafaqat
(@shibrarafaqat)

4 weeks ago

Ah, okay I’ll contact them. Thank you.

Plugin Support qtwrk
(@qtwrk)

4 weeks ago

yes, I think there is an issue on the node that is sending these request , I need to check with sys admin about it

Plugin Support qtwrk
(@qtwrk)

3 weeks, 6 days ago

apologize for the inconvenience , this has been fixed, please try again

Plugin Support Hai Zheng⚡
(@hailite)

3 weeks, 6 days ago

We are aware of this issue and currently working on resolving it. Will update later once fixed.

Plugin Support Hai Zheng⚡
(@hailite)

3 weeks, 6 days ago

Resolved.

Thread Starter shibrarafaqat
(@shibrarafaqat)

3 weeks, 5 days ago

Resolved, thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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