Cannot create backup

  • Resolved knight

    (@markosknight)


    3 weeks, 3 days ago

    Debug Code: BMI-qwuKVOmv-62691

    I am getting an error after the dummy file is created to check for disk space. Also, I couldn’t locate the “disable space checking” option described in the “READ IT — BEFORE YOU POST”, maybe it refers to a previous version of the plugin?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    3 weeks, 3 days ago

    Hello @markosknight ,

    In our plugin, it is possible to disable free space checks, but it’s not recommended and you should do that only if you’re 100% sure that you have enough space on the server for the backup.

    If you don’t have enough space for the backup or migration, but you will tell the plugin that there is enough, the process may still fail and your site may encounter many issues due to the lack of free space.

    Step for the solution:

    1. Go to the “Other options” section of the plugin, subsection #7
    2. Disable space checking: https://prnt.sc/PAlbYsz3RszJ
    3. Save the “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm
    5. Run your process once again

    Let me know if that resolves your issue 🙂
    Thank you!

    Thread Starter knight

    (@markosknight)

    3 weeks, 3 days ago

    It’s actually hosted on tastewp so I didn’t know of any space restrictions. Removed some plugins to trim the size and it worked.

    Thank you!

    • This reply was modified 3 weeks, 3 days ago by knight.
Viewing 2 replies - 1 through 2 (of 2 total)
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