Blank page when plugin is activated

  • Resolved md2020

    (@md2020)


    1 year, 10 months ago

    Hello

    I have a problem with the ticket plugin. Once I activate it, I can no longer access any page linked to the events calendar. A blank page appears everywhere. The calendar on the website works and also the ticket purchase. I have already uninstalled, installed, deactivated, activated, used different themes and tried accessing it from different browsers. Unfortunately unsuccessful. I ask for help. Best regards

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Rafsun Chowdhury

    (@rafsuntaskin)

    1 year, 10 months ago

    @md2020 we have released a new version for Event Tickets 5.6.1.2. Please update to this latest version and this should resolve this error for you.

    Let us know if that helps.

    Thanks

    Thread Starter md2020

    (@md2020)

    1 year, 10 months ago

    I use

    Event Tickets 5.6.1.2
    Event Tickets Plus 5.7.1

    Nothing changed.

    Plugin Support tristan083

    (@tristan083)

    1 year, 10 months ago

    Hi @md2020 ,

    Thank you for the information and I’m sorry to learn of the continued difficulties.

    Since you have an active license and for us to help you better, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines regarding premium users.  

    One of my colleagues will be with you shortly. We look forward to helping you out with this one. 

    Hang in there.

    Plugin Support Darian

    (@d0153)

    1 year, 9 months ago

    Hi @md2020

    It seems like it has been some time since we received a response from you, therefore, I will consider this matter resolved. If you require any further assistance, please open a Support Ticket on our Help Desk

Viewing 4 replies - 1 through 4 (of 4 total)
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