• Resolved andrewgrmiller

    (@andrewgrmiller)


    I have tried and failed to migrate my existing site http://www.tiakitours.co.nz via Migration Backup plugin.

    I have backed up the existing site I have uploaded the backup but when I try and roll it out the import fails.

    BMI-nrwl94yx-32054

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @andrewgrmiller ,

    Please increase the file extraction limit or leave it blank (Plugin’s Other Options > Section 6 https://monosnap.com/file/1NFqU800vdOQ5QMCDS6TQReVWbqKVG ), and save the settings, then start the restore again.

    Please let me know if that resolves the issue.

    Thread Starter andrewgrmiller

    (@andrewgrmiller)

    Brilliant! Flew through extraction process in no time – but got hung up at 36% on File Replacement process. Thanks for that. Any other gems of advice?

    Plugin Support MixHa

    (@mixha)

    Hey @andrewgrmiller , in case when process runs into problems, please always provide a debug log. Please navigate to the plugin section Troubleshooting > Check advanced options and click on the button:
    Share debug info with BackupBliss team

    And here’s a screenshot that shows where to get it: https://prnt.sc/lKbjrSAqQudm

    Please paste the debug code in your reply.

    Kind regards

    Plugin Support MixHa

    (@mixha)

    Hey @andrewgrmiller ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)
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