Always receiving a 401 error after reinstalling/activating

  • Resolved wdouglass27

    (@wdouglass27)


    1 month ago

    Cannot access Jetpack, de-activated, uninstalled, reinstalled and re-activated but every time I receive the below error:

    “401: Jetpack: [unknown_token] It looks like your Jetpack connection is broken. Try disconnecting from WordPress.com then reconnecting.”

    Cleared cache and cookies, still no go. When contacting wordpress support, I was given these logs and told to reach out to Jetpack support.

    29-Mar-2025 01:39:34 UTC] Cron reschedule event error for hook: jetpack_display_posts_widget_cron_update, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {“schedule”:”minutes_10″,”args”:[],”interval”:600}
    [29-Mar-2025 01:44:17 UTC] Cron reschedule event error for hook: jetpack_display_posts_widget_cron_update, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {“schedule”:”minutes_10″,”args”:[],”interval”:600}
    [29-Mar-2025 01:50:19 UTC] Cron reschedule event error for hook: jp_sitemap_cron_hook, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {“schedule”:”sitemap-interval”,”args”:[],”interval”:43200}
    [29-Mar-2025 01:53:29 UTC] Cron reschedule event error for hook: jetpack_display_posts_widget_cron_update, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {“schedule”:”minutes_10″,”args”:[],”interval”:600}

    [29-Mar-2025 01:39:34 UTC] Cron reschedule event error for hook: jetpack_display_posts_widget_cron_update, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {“schedule”:”minutes_10″,”args”:[],”interval”:600} [29-Mar-2025 01:44:17 UTC] Cron reschedule event error for hook: jetpack_display_posts_widget_cron_update, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {“schedule”:”minutes_10″,”args”:[],”interval”:600} [29-Mar-2025 01:50:19 UTC] Cron reschedule event error for hook: jp_sitemap_cron_hook, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {“schedule”:”sitemap-interval”,”args”:[],”interval”:43200} [29-Mar-2025 01:53:29 UTC] Cron reschedule event error for hook: jetpack_display_posts_widget_cron_update, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {“schedule”:”minutes_10″,”args”:[],”interval”:600} 10:02 PM702e0d4db8cab9a020cb35f569240206

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support fujifika (a11n)

    (@fujifika)

    1 month ago

    Hi there,

    Thank you for sharing all of this and for already taking several troubleshooting steps, that really helps us get a better picture of what’s going on.

    To take a closer look and help you more effectively, could you please share your site URL?

    If you’d prefer to keep that information private, feel free to contact us directly through this form instead:

    If you do choose to reach out via the form, please include a link to this thread so we have the full context.

    Looking forward to helping you get this sorted!

    Thread Starter wdouglass27

    (@wdouglass27)

    1 month ago

    Thank you for the reply! I have used the form to submit. Let me know if you need any additional information from me.

    Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    1 month ago

    Hi @wdouglass27

    We’ve responded to your email. Since we’ll be communicating that way going forward, I am closing this thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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