Wanderloop is a digital platform that connects travelers with local hosts to curate personalized trips and exceptional experiences with a genuine local perspective, all while embracing sustainable tourism practices. Our aim is for you to embark on a trip that mirrors that of a local, simultaneously enriching local businesses along the way. Moreover, we create opportunities for individuals aspiring to become local hosts, enabling them to unveil the magic of their cities and contribute to people lives by offering transformative experiences.

Wanderloop is revolutionizing the travel industry, making it more accessible, inclusive, transformative, and sustainable. 

• We help you save time and money by designing and planning your trip.
• You gain a local perspective through authentic trips with our network of local hosts.
• You Immerse yourself in transformative experiences.
• Enjoy convenient access to your itinerary and experiences on-the-go through our digital tools.
• We create a lasting positive impact worldwide by generating  job opportunities for anyone who wants to become a local host. We contribute to their lives by helping them earn additional income, expand their market and generating visibility to their profile and what they do.     
• We are deeply committed to sustainable tourism practices which are deep in our hearts such as supporting local businesses, promoting responsible tourism, plastic reduction initiatives, actions that reduce our carbon footprint, we respect nature and wildlife and offer inclusive experiences. 

To book a personalized trip, go to the top section of our homepage. Enter your travel details, such as destinations, departure and arrival dates, and the number of travelers, indicating their ages. Press “Search” to proceed. Continue to the next section, where you will be asked additional questions and guided through the booking process. Once you have provided all the necessary information online, we will contact you via inbox to arrange a meeting and confirm important details. Our team will then collaborate with local hosts based on your profile and trip preferences to create your personalized trip, ensuring support for local businesses.

It depends on the duration and number of destinations in your trip. Please anticipate some back-and-forth communication with our travel analyst as we aim to ensure a clear understanding of your travel profile and interests. This clarity will enable our local hosts to curate your trip in the best possible way. Kindly note that travelers are advised to initiate the process at least one and a half months in advance before their departure date, allowing us sufficient time to deliver our best service.

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We offer the following services:

• Full trip itinerary
• Sightseeing recommendations
• Accommodation options: Hotels / Airbnb’s / Properties
• Restaurant recommendations and reservations
• Transportation services: Transfers / Car rental
• Curated experiences

• You can access this information by clicking on your profile picture and selecting “Manage my Bookings.” From there, you will be able to view details about your upcoming trips and experiences. reservations
• Transportation services: Transfers / Car rental
• Curated experiences

To create a profile, locate the registration section on our homepage at the top right corner and follow the prompts to complete the process. Creating a profile is necessary as it allows Wanderloop to have a better understanding of your travel preferences, enabling us to suggest more personalized trips each time you book with us. Additionally, having a profile helps us find the perfect local host match for you.

We accept a variety of payment methods, including credit cards (Visa, Mastercard, American Express) and debit cards. The accepted payment methods will be displayed during the checkout process.

The ability to make changes to your bookings made by your host depends on the hotel, or car rental policies which are set by them. Some bookings may allow changes with applicable fees, while others may have restrictions. Please contact our customer support for assistance through our Contact Us section. If you wish to make changes in your itinerary, get in contact with our travel analyst through the button on your inbox to help you out.

The ability to make changes to your bookings made by your host depends on the policies of the hotel, car rental service or any other company. Some bookings may allow changes with applicable fees, while others may have restrictions. If you wish to make changes to your itinerary, please get in touch with our travel analyst via the button in your inbox for further assistance.

In the event that the cancellation occurs 24 hours after making the payment, a 100% refund of the deposit will be made. In the event that the cancellation occurs between the second day and the sixth day after making the payment, a refund of 30% of the deposit will be made. In the event that the cancellation occurs between the seventh day and the eleventh day after having made the payment, a refund of 15% of the deposit will be made. In the event that the cancellation occurs 12 days after having made the deposit, no refund will be made. In the event that the cancellation occurs 13 days after making the deposit, the Traveler must pay Wanderloop 75% of the total price of the proposal. In the event that the trip is canceled 10 days before the start date of the trip, the Traveler agrees to pay Wanderloop the full price of the proposal.

In the event that the cancellation occurs 24 hours after making the reservation, a 100% refund will be made. In the event that the cancellation occurs 24 hours after making the reservation and up to 10 days before the start of the experience, a 100% refund will be made. In the event that the cancellation occurs within 9 days to start the experience, no refund will be made. In the event that experiences are reserved in the following 24 hours, and cancelled, no refund will be made.

In case of cancellation, of the scenarios described, above, the specific cancellation policies of hotels, car rental companies, museums or event organizers will apply. Our local hosts will be informed of the cancellation and will contact you to discuss available solutions to the problem.

Visa requirements vary depending on your nationality and the destination country. It is essential to check the visa requirements and obtain the necessary visas or travel authorizations before your trip. You can find visa information by contacting the embassy or consulate of the destination country.

If you encounter any issues during your trip, such as flight delays, hotel problems, or other unforeseen circumstances, please contact your travel analyst via inbox by clicking on your profile picture and then selecting the chat box. As we may be in a different time zone, please allow up to 24 hours for a response. We are here to assist you and resolve any issues to ensure you have a seamless travel experience.

As the Wanderloop host community continues to expand globally, we prioritize the safety and security of both our hosts and guests. To verify the identity of our users, we utilize a trusted third-party service called Onfido which enables us to verify identities in a secure and efficient manner, ensuring the protection of our users’ data throughout the process. This data will not be passed on to other parties, unless legally required (in case of reported incidents related to an experience).