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Freshdesk is a hosted customer service platform by Freshworks.

WordPress is an open source blog publishing and content management system, based on PHP and MySQL.

Ruby is a general-purpose object-oriented language originally developed by Yukihiro "Matz" Matsumoto in Japan.

PHP is a scripting language for creating websites.

JavaScript is a lightweight, object-oriented, cross-platform scripting language, often used within web pages.

jQuery is a JavaScript library that simplifies HTML document traversing, event handling, animating and Ajax interaction. Originally developed by John Resig.

Bootstrap is an open source HTML, CSS, and JavaScript framework.

Cloudflare Server is a web server developed by Cloudflare.

Envoy Proxy is a proxy server designed for large service-oriented architectures.

Nginx (pronounced as "engine X") is a lightweight open source web server developed by Igor Sysoev.

Linux is a Unix-like open source operating system originally developed by Linus Torvalds.

Google provides various services to run on its servers.

Freshworks provides a range of hosted customer service platforms.

WP Engine provides managed WordPress hosting.

Google provides various services to run on its servers.

Fastly is a content delivery network.

Cloudflare provides a content delivery network.

Amazon CloudFront is a content delivery web service by Amazon.

Vercara (formerly Neustar) offers DNS services under the UltraDNS brand, owned by DigiCert.

Amazon is a US-based e-commerce and cloud computing provider.

Proofpoint provides email protection and other IT security services.

Let’s Encrypt is a free, automated, and open certificate authority provided by the Internet Security Research Group.

GlobalSign is an IT security service provider, also operating as SSL certificate authority.

Starfield Technologies is an SSL certificate authority owned by Go Daddy.

jsDelivr is a service for hosting JavaScript files.

Google Analytics is a free service to get detailed statistics about the visitors of a website, provided by Google. This includes the Ads conversion tracking and the Floodlight services.

Microsoft Clarity is a website visitor tracking tool.

Hotjar is a website analytics and feedback application.

Microsoft UET (Universal Event Tracking) records what visitors do on a website after they click on an ad.

The LinkedIn Insight Tag helps to optimize LinkedIn campaigns.

Full Circle Studies collects information about general website visitation patterns as part of the ComScore market research.

Chartbeat is a real-time web analytics tool by Betaworks.

The Google Advertising network consists of AdSense, DoubleClick and other services.

PulsePoint (formerly Adsdaq and ContextWeb) is an advertising exchange service.

The Google Tag Manager is a Google service to support webmasters to manage tags on their websites.

Facebook Social Plugins provide a way for Facebook users to share web pages with their friends.

A Twitter/X Button allows a Twitter user to post a tweet from the visited site.

LinkedIn Share Buttons enable visitors to to share website content with their LinkedIn network.

External Cascading Style Sheets define style rules in a separate CSS file.

Embedded Cascading Style Sheets define a set of style rules in a <style> element within a web page.

Inline Cascading Style Sheets define style rules directly within an (X)HTML element using the style attribute.

Session cookies are temporary cookies, which are deleted when the user closes the browser.

Persistent cookies with an expiration time of up to 1 day.

Persistent cookies with an expiration time between 1 day and 1 month.

Persistent cookies with an expiration time between 1 month and 1 year.

Persistent cookies with an expiration time between 1 and 10 years.

HttpOnly cookies are used only in the HTTP protocol and not in client side scripts, which may increase security.

Non-HttpOnly cookies are used in the HTTP protocol and also in client side scripts, which may be a security threat.

Secure cookies are used only via an encrypted connections, which may increase security.

Non-secure cookies may be used via an unencrypted connections, which may be a security threat.

Gzip (GNU zip) is a file compression algorithm.

A strong ETag is an HTTP header field for validation of cached web pages, that indicates a byte-for-byte identical page in the cache.

A weak ETag is an HTTP header field for validation of cached web pages, that indicates a semantically equivalent page in the cache.

The Internet Protocol version 6 (IPv6) provides amongst others a vastly larger address space than the preceding version 4. We consider a website to support IPv6 if a 128-bit address is assigned to it, regardless of the content delivered at that address.

HTTP/2 is the second major version of the HTTP network protocol.

HTTP/3 is the third major version of the HTTP network protocol, derived from the QUIC protocol.

HTTP Strict Transport Security (HSTS) defines a mechanism enabling web sites to declare themselves accessible only via secure connections.

The websites redirects visitors to its www subdomain, e.g. from example.com to www.example.com.

The websites redirects visitors to use SSL encryption, e.g. from http://example.com/ to https://example.com/.

Brotli is a lossless compression algorithm developed by Google.

The Open Graph protocol, originally developed by Facebook, is an RDFa-based format that enables any web page to become a rich object in a social graph.

Microdata is a specification to integrate metadata within existing content on web pages.

The Dublin Core Schema is a set of vocabulary terms that can be used to describe web resources and physical resources.

Twitter/X Cards enable automatic attachment of photos, videos and media elements to tweets.

Generic RDFa (Resource Description Framework in attributes) is RDFa without further specialization.

JSON-LD (JavaScript Object Notation for Linked Data) is a method of encoding Linked Data using JSON.

HTML5 is the fifth revision of the HTML standard.

UTF-8 (8-bit Unicode Transformation Format) is a variable-length character encoding for Unicode, which is backwards compatible with ASCII.

PNG (Portable Network Graphics) is a lossless compression image format, suitable to store graphics with uniformly colored areas, and originally introduced as a free, open-source successor of GIF.

JPEG (Joint Photographic Experts Group) is a lossy compression method suitable to store photographic images.

Scalable Vector Graphics (SVG) is an XML-based vector image format.

WebP is an image format that provides lossless and lossy compression, developed by Google.

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