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Investment That Delivers Measurable Returns

Price Isn’t Value
Choose Growth, Not Just Savings

The difference between expense and investment is simple—one costs you money, the other makes you money. While your competitors chase bargain software and surrender profit to inefficiency, SureDone transforms your operational economics. Our platform doesn’t just streamline your operations—it fundamentally alters your business mathematics, replacing fragmented systems and manual processes with a unified solution that drives profitability at every level. This isn’t about software cost; it’s about business transformation that pays for itself through operational excellence and revenue acceleration.

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Empower Growth With a Solution That Multiplies Return

Don’t settle for software that just gets the job done. The true cost of cheap software is profit permanently surrendered. When every dollar counts, ROI matters more than cost. Choose SureDone – a platform that pays dividends across your business.

Pilot Programs Starting at $500/Month

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Products and Inventory
What You Get
Product Information Management
Multichannel Inventory Sync
Multichannel Listing
Number of Channels Allowed
Unlimited Channels on All Plans
Free Image Hosting
Product Import
Product Export
Unlimited
Bulk Management
Auto/Moto Fitment
Orders and Tracking
Multichannel Order Management
Drop Shipping
Over 25 Included at No Extra Charge
Custom Vendor Automation for Drop Shipping
+$ or Write Yourself
Package Tracking Number Channel Updates
Shipping Label Creation
Bulk Management
Amazon MCF (Multi Channel Fulfillment)
Use Your Own Carrier Accounts
Integrations
Vendor Stock and Pricing Automations
Over 100 Included at No Extra Charge
Third Party Shipping Software
Built in website and shopping cart
SKUVault
Custom Vendor, Stock, Pricing, Order and Other Automations
+$ or Write Yourself
DCI, SEMA Data or ASAP
+$
Shopify Year/Make/Model Plugin
+$
BigCommerce Year/Make/Model Plugin
+$
SureDone Storefront Year/Make/Model Plugin
+$
Third Party Shipping Software
+$
Custom Marketplace and Channel Product, Inventory, Order and Tracking Integrations
+$
SKUVault
+$
Custom Vendor, Stock, Pricing, Order and Other Automations
+$
Connections to systems such as Netsuite, Microsoft Dynamics or Salesforce
+$
Integrated EDI Support
+$
Open API Access
Support
Guides and Forums
Office Hours
Helpdesk/Email/Tickets
Priority Tickets
Enterprise Plans
Telephone Callback Upon Request
Enterprise Plans
Zoom Support Upon Request
Enterprise Plans
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How Do We Figure Out Your Price?

Product Updates

A single “product update” occurs when you touch a product by editing it in the user interface, via our bulk system, via our automation system or via our API. If you are changing multiple fields on a single product, all at one time, this is considered a single product update. In addition, each product that is ordered is considered to have been “updated”.

Orders

When we receive an order from one of your connected channels, the amount in US Dollars is applied to your plan’s allowances. We do not remove cancelled orders from this as we still process these within SureDone before they are canceled. Your orders are aggregated for all channels with a single allowance.

With A Bespoke Professional Onboarding

Unlike competitors, our onboards do not have time contraints nor are they designed to generate profit for us. An onboard can last from a few weeks to many months and completes when we finish the project – and not before. We subsidize the cost of the onboard by starting your monthly subscription fees on the day you sign up – but we factor this in when we price out the onboard.

We break our onboards into three distinct parts – setup/training, data and customization/automations. All onboards get a dedicated onboard specialist backed up by our professional support team. By the time your onboard is complete, you’ll be completely trained and SureDone will be managing all of your products and channels.

  • Account analysis
  • Live kickoff call
  • Professional statement of work
  • Assistance with data import
  • Training on data matching
  • Interactive “Office Hours”
  • One-on-One training
  • Customization
  • Expert account setup
  • Onboard specialized project portal

Our onboarding process is critical to ensuring your long-term success with our platform. While it may represent an upfront investment, it is specifically designed to help you maximize value rapidly and sustainably. Key reasons include:

Data Accuracy and Integrity

We make sure your data is imported correctly and aligned with your existing systems and processes. Proper data setup prevents costly errors and ensures reliable ongoing operations.

Optimized Automations

We clearly scope, implement, and rigorously test automations tailored to your specific business requirements. This ensures seamless integrations and workflow efficiencies from day one.

Accelerated Time-to-Value

A structured onboarding helps you quickly achieve tangible benefits from our SaaS solution, speeding up your return on investment and reducing the time your team spends adjusting to a new system.

Comprehensive Training

Our onboarding includes thorough training for your team, equipping them with the necessary knowledge and skills to confidently manage and utilize the platform effectively.

Customized Best Practices

We identify and implement best practices tailored specifically for your business needs, helping you leverage the full potential of the platform right from the start.

Reduced Risk

A well-managed onboarding mitigates risks related to integration issues, data mismatches, and adoption hurdles, significantly reducing potential downtime or business disruption.

Overall, our onboarding isn’t simply an initial setup—it’s a strategic investment designed to ensure your ongoing success, efficiency, and satisfaction with our platform.

Frequently Asked Questions About SureDone Pricing

How is SureDone's pricing structured?
SureDone offers tiered pricing based on business scale and requirements. Each tier includes a comprehensive set of capabilities designed for specific business scales, from smaller operations to large enterprises. All pricing is transparent with no hidden fees or unexpected charges, and our enterprise plans add value such as dedicated customer success. Our value-based approach ensures your investment delivers measurable returns through operational efficiency, revenue growth, and competitive advantage.
What factors determine which pricing tier is right for my business?
The appropriate tier depends on several factors including integration requirements, automation needs, the volatility of your data and your overall sales. Our sales team conducts a thorough assessment of your specific requirements to recommend the optimal tier for your current operations while considering your growth trajectory. This ensures you invest in capabilities that deliver immediate value while providing room to scale. We focus on aligning technology investment with business outcomes rather than simply selling software features.
Is there a setup or implementation fee?
Yes – we require on onboard with all new signups. Our onboarding process is essential to quickly and effectively maximizing your investment in our platform by ensuring data accuracy, tailored automations, and comprehensive team training. It significantly accelerates your time-to-value, reduces operational risks, and embeds customized best practices suited to your specific business needs. Although it represents an upfront investment, onboarding greatly enhances your long-term success, efficiency, and overall satisfaction with our SaaS solution.
Can we add additional users to our account?
Yes, all tiers include a base number of user licenses with the ability to add additional users for a monthly fee. User licenses provide access to the platform with role-based permissions that control feature access and capabilities based on job function. This ensures your team has appropriate access while maintaining security and control. Our role-based approach allows you to tailor access based on specific responsibilities, creating an optimal balance between collaboration and security.
How does SureDone's pricing compare to competitors?
SureDone’s pricing is based on total value delivered rather than feature comparison or a percentage of GMV. While our platform may sometimes have higher initial pricing than simplified solutions, the total cost of ownership is typically lower when considering the additional tools and manual processes required with basic platforms. Our ROI assessment provides a detailed comparison of total costs and benefits against your current approach. This analysis reveals the true economics of different options beyond surface-level pricing.
Is there a contract requirement?
SureDone offers month to month, annual and multi-year contracts and pre-paid billing options. Contracts and pre-paid approaches provide a significant discount compared to month-to-month pricing. Most clients choose these after calculating their expected ROI, which typically exceeds the annual investment within 4-6 months of implementation. Our flexible approach allows you to select the billing model that best aligns with your business requirements and financial planning process.
What happens if we need to change tiers as our business grows?
Upgrading between tiers is seamless, with prorated billing that ensures you only pay for the difference between tiers for the remaining contract period. Your data and configurations transfer automatically to the new tier. This flexibility ensures your technology investment scales with your business growth. We design our tier structure to create natural progression paths that align with typical business evolution.
Are there additional costs for marketplace connections or integrations?
All standard marketplace and shopping cart integrations are included in their respective tiers without additional fees. For custom integrations developed through our Automation Engine or API, we offer both self-service capabilities and professional services depending on complexity and your team’s technical resources. Our transparent approach ensures you understand all costs before making any commitment. We believe in predictable pricing that allows for accurate financial planning and ROI calculation.
What kind of ROI can we expect from our investment?
While results vary based on your specific business model and current operations, our clients typically achieve complete investment payback within 4-6 months through operational savings alone. Additional value is created through revenue growth and competitive advantage. We actually have clients that refuse to provide public testimonials because they don’t want others to know they use our platform and also gain this competitive advantage. Our ROI assessment provides an analysis of expected returns based on your specific business metrics and requirements. This personalized approach ensures you understand the specific value drivers for your unique business situation.
What payment methods do you accept?
SureDone accepts all major credit cards, ACH transfers, and wire payments. We do not offer net terms. All payment processing is handled through secure, PCI-compliant systems to ensure your financial information remains protected. Our flexible payment options accommodate different business requirements and financial processes.

Find Your Specialized Solution

Discover how SureDone’s purpose-built platform can enhance your e-commerce operations, address your specific challenges, and drive sustainable growth. Our team will create a personalized demonstration focused on your exact business requirements.
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Before You Go

We know that in today's day and age, people prefer e-mail and texting - but our account team is actually really nice and they are probably super lonely and would love to talk to people.

Get on a call with them. They won't pressure you to buy. They'll focus on whether we can actually help you or not. And even if we can't, we may be able to point you to someone who can. You have more to gain than to lose.

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