Wirexapp-to-Wirex One balances migration issue
Monitoring - The hotfix for balance migrations has been applied starting from 9:46 UTC. Preivously affected/stuck migrations will be reprocessed as soon as possible.
Jun 29, 2026 - 10:05 UTC
Identified - Coin: All
Region: All
Description:
From 28 June ~14:00 PM we have observed balances migration failures from Wirexapp to Wirex One. Please rest assured the root cause is identified and our technicians will resolve all its consequences.
Jun 29, 2026 - 09:23 UTC
WirexApp Suspension — Changes effective June 30, 2026
In progress -

WirexApp — Changes effective June 30, 2026
Jun 26, 2026 - 16:00 UTC
Scheduled - This update applies to Wirex App users in the EEA and Australia only.

From 30 June 2026, crypto-related features in the Wirex App will no longer be available for affected users. These changes apply to the Classic Wirex App only — Wirex One remains unaffected.

To continue using crypto services, please upgrade to Wirex One.




Crypto


The following crypto-related services will no longer be available:

- Crypto deposits and withdrawals

- Crypto exchanges (crypto ↔ crypto, crypto ↔ fiat, fiat ↔ crypto)

- Card spending from crypto balances

- Linking crypto accounts to your card

- Buy Crypto with external card

- Onramper

- PIX / PEI

- Cryptoback rewards




X-Accounts


- New account creation is blocked.

- Managing existing accounts (add/withdraw funds, upgrade, downgrade, close) remains available.

- Calculations continue, but payout is credited only after upgrading to Wirex One.




Rewards (X-tras)


- Upgrades to higher plans or tiers are blocked.

- No new subscription renewals or charges after shutdown.

- Existing subscriptions stay active until the paid period ends, then downgrade to Standard Entry.

- WXT holds released on subscription expiry.

- Monthly interest stops.

- Upon upgrading to Wirex One, subscription remains according to the article.




Fiat


- SEPA in/out remains available.

- Card top-up / OCT remain available only for fiat accounts.




Borrow (Wirex Credit)


- New loan creation and borrowing more will be blocked.

- Repayment of existing loans remains open.

- Adding collateral remains open.




Multiply


- New deals already disabled prior to shutdown.

- Active deals may be force-closed on 30 Jun.




Effective date: June 30, 2026
Jun 26, 2026 16:00 - Jul 1, 2026 00:00 UTC

About This Site

Quickly and easily check the status of Wirex products, services, features and system performance in real-time.

Uptime over the past 90 days. View historical uptime.
Wirex Applications Operational
Web Application Operational
Android Application Operational
iOS Application Operational
Wirex Wallet Operational
Website Operational
Sign up & Log in Operational
Verification Operational
Confirmation Operational
Notifications Operational
SMS Confirmation Operational
Wirex Card Operational
Exchange Operational
Crypto transfers Operational
Fiat transfers Operational
Local card top-up Operational
Wirex Grow Operational
90 days ago
100.0 % uptime
Today
DUO Operational
90 days ago
100.0 % uptime
Today
Multiply Operational
90 days ago
100.0 % uptime
Today
X-Account Operational
90 days ago
100.0 % uptime
Today
Borrow Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 30, 2026

No incidents reported today.

Jun 29, 2026

Unresolved incident: Wirexapp-to-Wirex One balances migration issue.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Card operations outage
Resolved - This incident has been resolved.
Jun 26, 16:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 26, 16:25 UTC
Identified - Affected service: Card operations

Affected region: All

Description: To minimize consequences from ongoing incident, all card transactions are currently set to be declined. It is expected behavior and our technicians are looking into it.
Jun 26, 15:49 UTC
Jun 25, 2026
Card transactions issues
Resolved - This incident has been resolved.
Jun 25, 22:41 UTC
Investigating - Affected service: Card operations


Affected region: All

Description: To minimize consequences from ongoing incident, all card transactions are currently set to be declined. It is expected behavior and our technicians are looking into it.
Jun 25, 16:50 UTC
Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026
Exchange operations + Local card top ups disabled
Completed - The scheduled maintenance has been completed.
Jun 20, 09:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 08:28 UTC
Scheduled - Coin: All
Region: All
Description:
According to the planned 3rd party provider maintenance, we observer some technical barriers which may affect user experience. Thus, we will disable exchange operations (in/out) and local card top ups.
Jun 20, 08:27 UTC
Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

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