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    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics
        SMS Delivery Delays to Orange Network in Cameroon
        Update - We are experiencing SMS Delivery Delays to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jan 07, 2026 - 09:55 PST
        Update - We are experiencing SMS Delivery Delays to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 07, 2026 - 08:03 PST
        Investigating - We are experiencing SMS Delivery Delays to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 07, 2026 - 07:04 PST
        Uptime over the past 90 days. View historical uptime.
        PROGRAMMABLE MESSAGING Operational
        90 days ago
        100.0 % uptime
        Today
        MMS Operational
        SMS Operational
        SMPP Operational
        Messaging Channels Operational
        Notify Operational
        Conversations Operational
        Messaging Insights Operational
        Messaging Services Operational
        Content API Operational
        Toll-free verification Operational
        90 days ago
        100.0 % uptime
        Today
        RCS Messaging Operational
        90 days ago
        100.0 % uptime
        Today
        Programmable Messaging API Operational
        90 days ago
        100.0 % uptime
        Today
        PROGRAMMABLE VOICE US1 Operational
        90 days ago
        100.0 % uptime
        Today
        PSTN US1 Operational
        SIP Interface US1 Operational
        Client Web US1 Operational
        Client Mobile US1 Operational
        Conference US1 Operational
        Recording US1 Operational
        Queue US1 Operational
        Text-to-Speech US1 Operational
        Recording Transcriptions US1 Operational
        TwiML US1 Operational
        Voice Insights US1 Operational
        Speech Recognition (Gather Speech) US1 Operational
        Realtime Transcriptions US1 Operational
        90 days ago
        100.0 % uptime
        Today
        Intelligence US1 Operational
        Pay US1 Operational
        Media Streams US1 Operational
        Dialogflow US1 Operational
        ConversationRelay US1 Operational
        90 days ago
        100.0 % uptime
        Today
        Voice REST API US1 Operational
        90 days ago
        100.0 % uptime
        Today
        PROGRAMMABLE VOICE AU1 Operational
        90 days ago
        100.0 % uptime
        Today
        PSTN AU1 Operational
        SIP Interface AU1 Operational
        Client Web AU1 Operational
        Client Mobile AU1 Operational
        Conference AU1 Operational
        Recording AU1 Operational
        Queue AU1 Operational
        Text-to-Speech AU1 Operational
        Recording Transcriptions AU1 Operational
        TwiML AU1 Operational
        Voice Insights AU1 Operational
        Speech Recognition (Gather Speech) AU1 Operational
        Realtime Transcriptions AU1 Operational
        90 days ago
        100.0 % uptime
        Today
        Pay AU1 Operational
        Media Streams AU1 Operational
        ConversationRelay AU1 Operational
        Voice REST API AU1 Operational
        PROGRAMMABLE VOICE IE1 Operational
        90 days ago
        100.0 % uptime
        Today
        PSTN IE1 Operational
        SIP Interface IE1 Operational
        Client Web IE1 Operational
        Client Mobile IE1 Operational
        Conference IE1 Operational
        Recording IE1 Operational
        Queue IE1 Operational
        Text-to-Speech IE1 Operational
        Recording Transcriptions IE1 Operational
        TwiML IE1 Operational
        Voice Insights IE1 Operational
        Speech Recognition (Gather Speech) IE1 Operational
        Realtime Transcriptions IE1 Operational
        90 days ago
        100.0 % uptime
        Today
        Pay IE1 Operational
        Media Streams IE1 Operational
        ConversationRelay IE1 Operational
        Voice REST API IE1 Operational
        ACCOUNT SECURITY Operational
        Authy 2FA Operational
        Verify Operational
        Authy App Operational
        Lookup Operational
        ELASTIC SIP TRUNKING US1 Operational
        Origination US1 Operational
        Termination US1 Operational
        ELASTIC SIP TRUNKING AU1 Operational
        Origination AU1 Operational
        Termination AU1 Operational
        ELASTIC SIP TRUNKING IE1 Operational
        Origination IE1 Operational
        Termination IE1 Operational
        TaskRouter Operational
        FLEX Operational
        Flex Application Platform Operational
        Flex Insights Operational
        Flex Agent Desktop Operational
        Flex Queue Stats Operational
        Flex Teams View Operational
        Flex Admin Console Operational
        Flex Routing Operational
        Flex Conversations Operational
        Flex Programmable Chat Operational
        Flex Programmable Voice Operational
        Proxy Operational
        Flex Plugins Operational
        Flex Billing Operational
        INTERCONNECT Operational
        PHONE NUMBERS Operational
        PROGRAMMABLE CHAT Operational
        PROGRAMMABLE VIDEO Operational
        90 days ago
        100.0 % uptime
        Today
        Group Rooms Operational
        Peer-to-Peer Rooms Operational
        Recordings Operational
        Compositions Operational
        Network Traversal Service Operational
        Go Rooms Operational
        Video Insights Operational
        Realtime Transcriptions Operational
        90 days ago
        100.0 % uptime
        Today
        PROXY Operational
        SERVERLESS Operational
        Studio Operational
        Functions Operational
        Assets Operational
        TwiML Bins Operational
        Sync Operational
        DEVELOPER TOOLS Operational
        Console Operational
        Event Streams Operational
        Debugger & Alarms Operational
        Documentation Operational
        REST API Operational
        Bulk Export Operational
        TWILIO PLATFORM Operational
        Billing Operational
        Customer Support Center Operational
        Other Operational
        Account Insights Operational
        Trust Hub Operational
        Organization Operational
        CARRIER NETWORK Degraded Performance
        SMS Long Code, North America Operational
        MMS Long Code, North America Operational
        SMS Short Code, North America Operational
        MMS Short Code, North America Operational
        SMS Toll-Free, North America Operational
        MMS Toll-Free, North America Operational
        Voice, North America Operational
        Voice, Latin America Operational
        SMS, Latin America Operational
        Voice, APAC Operational
        SMS, APAC Operational
        MMS, APAC Operational
        Voice, Europe Operational
        SMS, Europe Operational
        Voice, Middle East & Africa Operational
        SMS, Middle East & Africa Degraded Performance
        Verify Silent Network Auth Operational
        Lookup Identity Match Operational
        Lookup Line Type Intelligence [Legacy API] Operational
        Lookup Line Type Intelligence [Twilio API] Operational
        Lookup SIM Swap Operational
        Legacy Identity MatchAndAttributes Operational
        FRONTLINE Operational
        Sender ID Operational
        90 days ago
        100.0 % uptime
        Today
        ZIPWHIP MESSAGING Operational
        SMS Long Code, North America Operational
        MMS Long Code, North America Operational
        SMS Toll-Free, North America Operational
        MMS Toll-Free, North America Operational
        ZIPWHIP TOOLS Operational
        Zipwhip Provisioner Dashboard and API Operational
        Zipwhip Support Ticketing Operational
        Toll-Free Verification Portal Operational
        Operational
        Degraded Performance
        Partial Outage
        Major Outage
        Maintenance
        Major outage
        Partial outage
        No downtime recorded on this day.
        No data exists for this day.
        had a major outage.
        had a partial outage.

        No incidents or maintenance related to this downtime.

        Scheduled Maintenance

        United Kingdom Account Security Carrier Partner Maintenance - Vodafone Jan 7, 2026 16:30-19:15 PST

        Our carrier partner Vodafone United Kingdom is conducting an emergency maintenance from 07 January 2026 at 16:30 PST until 07 January 2026 at 19:15 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Posted on Jan 07, 2026 - 06:48 PST

        Italy SMS Carrier Partner Maintenance Jan 7, 2026 17:00-20:00 PST

        Our SMS carrier partner in Italy is conducting a planned maintenance from 07 January 2026 at 17:00 PST until 07 January 2026 at 20:00 PST. During the maintenance window, there could be intermittent delays delivering SMS from TIM Italy handsets via Italy long codes.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Posted on Jan 07, 2026 - 01:04 PST

        United Kingdom Account Security Carrier Partner Maintenance - Vodafone Jan 7, 2026 17:30-20:15 PST

        Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 07 January 2026 at 17:30 PST until 07 January 2026 at 20:15 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Legacy Identity MatchAndAttributes, Lookup Identity Match



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Posted on Jan 07, 2026 - 11:52 PST

        United States and Canada Twilio SMS and MMS Maintenance Jan 7, 2026 20:00 - Jan 8, 2026 00:00 PST

        Twilio is conducting a planned maintenance from 07 January 2026 at 20:00 PST until 08 January 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
        Posted on Dec 17, 2025 - 00:31 PST

        Multiple Destination SMS and MMS Carrier Partner Maintenance Jan 7, 2026 20:00 - Jan 8, 2026 03:00 PST

        Our SMS and MMS carrier partner in the United States and Canada is conducting a planned maintenance from 07 January 2026 at 20:00 PST until 08 January 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States and Canada handsets via United States and Canada long codes.
        Posted on Jan 06, 2026 - 13:42 PST

        US SMS Carrier Maintenance - Small US Carriers Jan 7, 2026 21:00-23:00 PST

        A subset of small networks in the US are conducting a planned maintenance from 07 January 2026 at 21:00 PST until 07 January 2026 at 23:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets when sending via long codes and short codes.
        Posted on Dec 23, 2025 - 09:04 PST

        United States SMS and MMS Carrier Maintenance - T-Mobile Jan 7, 2026 21:00 - Jan 8, 2026 04:00 PST

        The T-Mobile network in the United States is conducting a planned maintenance from 07 January 2026 at 21:00 PST until 08 January 2026 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
        Posted on Dec 30, 2025 - 14:18 PST

        United Kingdom Account Security Carrier Partner Maintenance - EE Jan 11, 2026 15:00-19:30 PST

        Our carrier partner EE United Kingdom is conducting a planned maintenance from 11 January 2026 at 15:00 PST until 11 January 2026 at 19:30 PST. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Posted on Dec 31, 2025 - 05:33 PST

        United States MMS Carrier Partner Maintenance Jan 12, 2026 01:00-03:00 PST

        Our MMS carrier partner in the United States is conducting a planned maintenance from 12 January 2026 at 01:00 PST until 12 January 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to and from T-Mobile, Verizon and AT&T United States handsets via United States short codes.
        Posted on Dec 18, 2025 - 14:58 PST

        Russia SMS Carrier Maintenance - Tele2 Jan 12, 2026 12:00 - Jan 28, 2026 16:00 PST

        The Tele2 network in Russia is conducting a series of planned maintenances from 12 January 2026 at 12:00 PST until 28 January 2026 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.



        Note, the maintenance will be carried out on each of the following dates and times:



        12 January 2026 at 12:00 PST until 12 January 2026 at 16:00 PST

        14 January 2026 at 12:00 PST until 14 January 2026 at 16:00 PST

        19 January 2026 at 12:00 PST until 19 January 2026 at 16:00 PST

        21 January 2026 at 12:00 PST until 21 January 2026 at 16:00 PST

        26 January 2026 at 12:00 PST until 26 January 2026 at 16:00 PST

        28 January 2026 at 12:00 PST until 28 January 2026 at 16:00 PST
        Posted on Dec 30, 2025 - 07:37 PST

        Netherlands Account Security Carrier Partner Maintenance - T-Mobile NL Jan 12, 2026 14:59-23:00 PST

        Our carrier partner T-Mobile NL Netherlands is conducting a planned maintenance from 12 January 2026 at 14:59 PST until 12 January 2026 at 23:00 PST. During the maintenance window, there could be intermittent API request failures for T-Mobile NL Netherlands customers.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Posted on Jan 05, 2026 - 05:56 PST

        Account Security Carriers Partners Maintenance - Jan 13, 2026 08:00 - Jan 14, 2026 01:00 PST

        Our carriers partners are conducting a planned maintenance from 13 January 2026 at 08:00 PST until 14 January 2026 at 01:00 PST. During the maintenance window, there could be intermittent API request failures for customers.



        Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
        Posted on Jan 07, 2026 - 07:01 PST

        Multiple Destination SMS Carrier Partner Maintenance Jan 13, 2026 08:00-14:00 PST

        Our SMS carrier partner in Hong Kong and Taiwan is conducting a planned maintenance from 13 January 2026 at 08:00 PST until 13 January 2026 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Hong Kong and Taiwan handsets.
        Posted on Jan 01, 2026 - 20:23 PST

        Czech Republic SMS Carrier Maintenance - T-Mobile Jan 13, 2026 15:00-16:00 PST

        The T-Mobile network in the Czech Republic is conducting a planned maintenance from 13 January 2026 at 15:00 PST until 13 January 2026 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile Czech Republic handsets.
        Posted on Jan 06, 2026 - 06:56 PST

        United States SMS and MMS Carrier Partner Maintenance Jan 13, 2026 20:00 - Jan 14, 2026 03:00 PST

        Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 13 January 2026 at 20:00 PST until 14 January 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via subset of United States long codes.
        Posted on Jan 06, 2026 - 23:13 PST

        Multiple Destination Voice Carrier Partner Maintenance Jan 14, 2026 03:00-11:00 PST

        Our Voice carrier partner in New Zealand and Australia is conducting a planned maintenance from 14 January 2026 at 03:00 PST until 14 January 2026 at 11:00 PST. During the maintenance window, there could be Intermittent delays from and to Twilio New Zealand and Australia phone numbers.
        Posted on Jan 05, 2026 - 17:56 PST

        Twilio Docs & Code Exchange - Maintenance Jan 14, 2026 08:00-10:00 PST

        We’re conducting a planned maintenance in all regions between 8:00 am and 10:00 am Pacific Time on 01/14/2026. During the maintenance window, customers will experience docs and code-exchange user site degradation. These will stuill be usable.
        Posted on Jan 06, 2026 - 08:00 PST

        Multiple Destination SMS Carrier Partner Maintenance Jan 14, 2026 16:00-21:00 PST

        Our SMS carrier partner in Mexico, Afghanistan, Malaysia, Bulgaria, Germany, Senegal, Spain, Israel and the Czech Republic is conducting a planned maintenance from 14 January 2026 at 16:00 PST until 14 January 2026 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Mexico, Afghanistan, Malaysia, Bulgaria, Germany, Senegal, Spain, Israel and Czech Republic handsets.
        Posted on Dec 25, 2025 - 03:20 PST

        United States and Canada Twilio SMS and MMS Maintenance Jan 14, 2026 20:00 - Jan 15, 2026 00:00 PST

        Twilio is conducting a planned maintenance from 14 January 2026 at 20:00 PST until 15 January 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
        Posted on Dec 17, 2025 - 00:31 PST

        Israel Voice Carrier Partner Maintenance Jan 19, 2026 12:00-19:00 PST

        Our Voice carrier partner in Israel is conducting a planned maintenance from 19 January 2026 at 12:00 PST until 19 January 2026 at 19:00 PST. During the maintenance window, there could be intermittent call disconnects or call failures to subset of Twilio Israel toll free and landline phone numbers.
        Posted on Jan 05, 2026 - 14:36 PST

        Multiple Destination Voice Carrier Partner Maintenance Jan 21, 2026 03:00-11:00 PST

        Our Voice carrier partner in New Zealand and Australia is conducting a planned maintenance from 21 January 2026 at 03:00 PST until 21 January 2026 at 11:00 PST. During the maintenance window, there could be Intermittent delays from and to Twilio New Zealand and Australia phone numbers.
        Posted on Jan 05, 2026 - 17:56 PST

        United States and Canada Twilio SMS and MMS Maintenance Jan 21, 2026 20:00 - Jan 22, 2026 00:00 PST

        Twilio is conducting a planned maintenance from 21 January 2026 at 20:00 PST until 22 January 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
        Posted on Dec 17, 2025 - 00:31 PST

        Czech Republic Voice Carrier Partner Maintenance Jan 28, 2026 11:00 - Jan 29, 2026 00:00 PST

        Our Voice carrier partner in the Czech Republic is conducting a planned maintenance from 28 January 2026 at 11:00 PST until 29 January 2026 at 00:00 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Czech Republic phone numbers.
        Posted on Jan 06, 2026 - 04:03 PST

        United States and Canada Twilio SMS and MMS Maintenance Jan 28, 2026 20:00 - Jan 29, 2026 00:00 PST

        Twilio is conducting a planned maintenance from 28 January 2026 at 20:00 PST until 29 January 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
        Posted on Dec 17, 2025 - 00:32 PST
        System Metrics Month Week Day
        API Response Time - North America
        Fetching
        API Response Time - Europe
        Fetching
        Jan 7, 2026
        SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes
        Resolved - We are no longer experiencing SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes. This incident has been resolved.
        Jan 7, 09:53 PST
        Monitoring - We are observing recovery in SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 7, 07:58 PST
        Update - We are continuing to experience SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jan 7, 05:31 PST
        Update - We are continuing to experience SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jan 7, 01:34 PST
        Update - We are continuing to experience SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 6, 23:40 PST
        Investigating - We are experiencing SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
        Jan 6, 22:42 PST
        United States SMS and MMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Jan 7, 04:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jan 6, 21:00 PST
        Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 06 January 2026 at 21:00 PST until 07 January 2026 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
        Dec 30, 14:15 PST
        Jan 6, 2026
        SMS Delivery Delays to Vinaphone in Viet Nam
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Vinaphone in Viet Nam. This incident has been resolved.
        Jan 6, 22:32 PST
        Update - We are observing recovery in SMS delivery delays when sending messages to Vinaphone in Viet Nam. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
        Jan 6, 21:12 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Vinaphone in Viet Nam. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 6, 18:17 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Vinaphone in Viet Nam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 6, 17:31 PST
        Czech Republic SMS Carrier Maintenance - O2
        Completed - The scheduled maintenance has been completed.
        Jan 6, 20:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jan 6, 16:00 PST
        Scheduled - The O2 network in the Czech Republic is conducting a planned maintenance from 06 January 2026 at 16:00 PST until 06 January 2026 at 20:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from O2 Czech Republic handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jan 6, 06:56 PST
        SMS Delivery Delays to Tigo in Colombia
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Tigo in Colombia. This incident has been resolved.
        Jan 6, 17:06 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Tigo in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 6, 15:10 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Tigo in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 6, 14:39 PST
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        Completed - This planned maintenance has been cancelled, and a rescheduled date has not yet been determined. We will keep you updated. Thank you for your understanding.
        Jan 6, 16:38 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jan 6, 14:15 PST
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 06 January 2026 at 14:15 PST until 06 January 2026 at 19:15 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Legacy Identity MatchAndAttributes, Lookup Identity Match



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jan 6, 04:01 PST
        SMS Delivery Delays to Multiple Networks in US via a subset of Short Codes
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to multiple networks in US via a subset of Short Codes.. This incident has been resolved.
        Jan 6, 14:46 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to multiple networks in US via a subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 6, 12:50 PST
        Update - We continue to experience SMS delivery delays when sending messages to multiple networks in US via a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 6, 12:37 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to multiple networks in US via a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 6, 11:23 PST
        Call Quality Issue To and From a Subset of Twilio Phone Numbers in Taiwan
        Resolved - The call quality issues to and from a subset of Twilio's Phone Numbers in Taiwan has been resolved and the service is operating normally at this time.
        Jan 6, 13:43 PST
        Monitoring - We have started seeing recovery for call quality issues to and from a subset of Twilio's Phone Numbers in Taiwan. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jan 6, 10:24 PST
        Update - We continue to investigate call quality issues to and from a subset of Twilio's Phone Numbers in Taiwan. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jan 6, 07:51 PST
        Update - We continue to investigate call quality issues to and from a subset of Twilio's Phone Numbers in Taiwan. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jan 5, 07:24 PST
        Update - We continue to investigate call quality issues to and from a subset of Twilio's Phone Numbers in Taiwan. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jan 4, 07:24 PST
        Update - We continue to investigate call quality issues to and from a subset of Twilio's Phone Numbers in Taiwan. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jan 3, 07:24 PST
        Update - We continue to investigate call quality issues to and from a subset of Twilio's Phone Numbers in Taiwan. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jan 2, 07:25 PST
        Update - We continue to investigate call quality issues to and from a subset of Twilio's Phone Numbers in Taiwan. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jan 1, 07:25 PST
        Update - We continue to investigate call quality issues to and from a subset of Twilio's Phone Numbers in Taiwan. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Dec 31, 07:26 PST
        Update - We continue to investigate call quality issues to and from a subset of Twilio's Phone Numbers in Taiwan. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Dec 30, 07:26 PST
        Update - We continue to investigate call quality issues to and from a subset of Twilio's Phone Numbers in Taiwan. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Dec 29, 15:28 PST
        Update - We continue to investigate call quality issues to and from a subset of Twilio's Phone Numbers in Taiwan. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Dec 29, 07:30 PST
        Update - We continue to investigate call quality issues to and from a subset of Twilio's Phone Numbers in Taiwan. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Dec 29, 03:33 PST
        Update - We continue to investigate call quality issues to and from a subset of Twilio's Phone Numbers in Taiwan. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Dec 29, 01:32 PST
        Investigating - Our monitoring systems have detected a potential issue for Call Quality To and From a Subset of Twilio Phone Number in Taiwan. Our Engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Dec 29, 00:32 PST
        SMS Delivery Delays and Failures To Claro in Chile
        Resolved - The issue affecting SMS delivery delays and failures to Claro in Chile. Phone Numbers has been resolved, and the service is functioning normally at this time.
        Jan 6, 13:37 PST
        Monitoring - We are observing recovery in SMS delivery delays and failures to Claro in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 6, 09:57 PST
        Update - We are experiencing SMS delivery delays and failures to Claro in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 6, 08:29 PST
        Investigating - We are experiencing SMS delivery delays and failures to Claro in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 6, 07:21 PST
        Customers are not able to consume events for Call Insights, Debug and Studio Event Streams.
        Resolved - The issue with customers that were not able to consume events for Call Insights, Debug and Studio Event Streams has been resolved and are operating normally at this time.
        Jan 6, 12:25 PST
        Monitoring - Our engineers have applied mitigations are seeing recovery on the issue with customers that were not able to consume events for Call Insights, Debug and Studio Event Streams. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 6, 10:29 PST
        Investigating - Our engineers began investigating an issue with customers that are not able to consume events for Call Insights, Debug and Studio Event Streams. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 6, 09:25 PST
        Increased load and 429 errors in function invocations
        Resolved - Our engineers have monitored the fix and confirmed the issue with Increased load and 429 errors in function invocations has been resolved. All services are now operating normally at this time.
        Jan 6, 12:01 PST
        Monitoring - Our engineers have implemented a fix and are monitoring the issue with Increased load and 429 errors in function invocations. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 6, 11:45 PST
        Investigating - Our engineers began investigating an issue with Increased load and 429 errors in function invocations. Users may experience errors when invoking functions and/or assets. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 6, 10:42 PST
        Call Failures From A Subset of Twilio's Phone Numbers to Kenya
        Resolved - The issue affecting call failures from a subset of Twilio's Phone Numbers to Kenya has been resolved, and the service is functioning normally at this time.
        Jan 6, 10:57 PST
        Monitoring - We have started seeing recovery for call failures from a subset of Twilio's Phone Numbers to Kenya. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jan 6, 08:54 PST
        Update - We are observing call failures from a subset of Twilio's Phone Numbers to Kenya. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jan 6, 08:36 PST
        Investigating - We are observing call failures from a subset of Twilio's Phone Numbers to Kenya. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jan 6, 07:30 PST
        SMS Delivery Delays to Orange Network in Cameroon
        Resolved - We are no longer experiencing SMS delivery delays to Orange Network in Cameroon. This incident has been resolved.
        Jan 6, 06:15 PST
        Update - We are still observing recovery in SMS delivery delays to Orange network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 6, 05:45 PST
        Monitoring - We are observing recovery in SMS delivery delays to Orange network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 6, 03:47 PST
        Update - We are experiencing SMS delivery delays to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jan 6, 01:31 PST
        Update - We are experiencing SMS delivery delays to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jan 5, 21:38 PST
        Update - We are experiencing SMS delivery delays to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 5, 19:49 PST
        Investigating - We are experiencing SMS delivery delays to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 5, 18:52 PST
        United States MMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jan 6, 04:01 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jan 6, 01:00 PST
        Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 06 January 2026 at 01:00 PST until 06 January 2026 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to T-Mobile, Verizon and AT&T United States handsets via United States short codes.
        Dec 18, 15:07 PST
        US SMS Carrier Maintenance - Small US Carriers
        Completed - The scheduled maintenance has been completed.
        Jan 6, 04:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jan 6, 02:00 PST
        Scheduled - A subset of small networks in the US are conducting a planned maintenance from 06 January 2026 at 02:00 PST until 06 January 2026 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
        Dec 19, 15:53 PST
        SMS Delivery Delays and Failures To and From Twilio Numbers in Brazil and Spain
        Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to and from Twilio numbers in Brazil and Spain. This incident has been resolved.
        Jan 6, 03:01 PST
        Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to and from Twilio Numbers in Brazil and Spain. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 6, 01:04 PST
        Update - We are still experiencing SMS Delivery Delays and Failures when sending messages To and From Twilio Numbers in Brazil and Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jan 6, 00:31 PST
        Update - We are experiencing SMS Delivery Delays and Failures when sending messages To and From Twilio Numbers in Brazil and Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 5, 22:32 PST
        Investigating - We are experiencing SMS Delivery Delays and Failures when sending messages To and From Twilio Numbers in Brazil and Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 5, 21:49 PST
        Jan 5, 2026
        SMS Delivery Delays to Orange Network in Cameroon
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to to Orange Network in Cameroon. This incident has been resolved.
        Jan 5, 18:23 PST
        Update - We are still observing recovery in SMS delivery delays to Orange Network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 5, 16:35 PST
        Monitoring - We are observing recovery in SMS delivery delays to Orange Network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 5, 14:36 PST
        Update - We are experiencing SMS delivery delays to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 5, 13:40 PST
        Update - We are experiencing SMS delivery delays to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 5, 12:14 PST
        Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays to Orange Network in Cameroon. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jan 5, 12:06 PST
        SMS Delivery Delays to Claro Network in Chile
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Chile. This incident has been resolved.
        Jan 5, 17:23 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Claro Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 5, 15:27 PST
        Update - We are still experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jan 5, 14:35 PST
        Update - We are still experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 5, 12:42 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 5, 11:42 PST
        MMS Delivery Delays To and From a Subset of Twilio Numbers in Australia
        Resolved - We are no longer experiencing MMS delivery delays to and from a subset of Twilio phone numbers in Australia. This incident has been resolved.
        Jan 5, 14:39 PST
        Update - We are still observing recovery in MMS delivery delays when sending messages to and from a subset of Twilio phone numbers in Australia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 5, 12:49 PST
        Monitoring - We are observing recovery in MMS delivery delays when sending messages to and from a subset of Twilio phone numbers in Australia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 5, 10:46 PST
        Update - We continue to experience MMS delivery delays to and from a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jan 5, 05:17 PST
        Update - We continue to experience MMS delivery delays to and from a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Jan 4, 13:25 PST
        Update - We continue to experience MMS delivery delays to and from a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jan 4, 05:22 PST
        Update - We continue to experience MMS delivery delays to and from a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jan 4, 01:35 PST
        Update - We continue to experience MMS delivery delays to and from a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 3, 23:35 PST
        Investigating - We are experiencing MMS delivery delays to and from a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 3, 22:36 PST
        Multiple Destination Voice Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jan 5, 14:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jan 5, 07:00 PST
        Scheduled - Our Voice carrier partner in Singapore, Thailand, Indonesia and the Philippines is conducting a planned maintenance from 05 January 2026 at 07:00 PST until 05 January 2026 at 14:00 PST. During the maintenance window, there could be Intermittent delays to Twilio Singapore, Thailand, Indonesia and Philippines phone numbers.
        Dec 15, 15:09 PST
        Jan 4, 2026
        SMS Delivery Delays to Claro in Dominican Republic
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Claro in Dominican Republic. This incident has been resolved.
        Jan 4, 22:02 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Claro in Dominican Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 4, 20:12 PST
        Update - We are experiencing SMS delivery delays to Claro in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 4, 18:58 PST
        Update - We are experiencing SMS delivery delays to Claro in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 4, 17:58 PST
        Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays to Claro in Dominican Republic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jan 4, 17:54 PST
        SMS Delivery Delays to Ethio Telecom in Ethiopia
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Ethio Telecom in Ethiopia. This incident has been resolved.
        Jan 4, 16:35 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Ethio Telecom in Ethiopia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 4, 14:41 PST
        Update - We are continuing to experience SMS delivery delays when sending messages to Ethio Telecom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jan 4, 13:17 PST
        Update - We are continuing to experience SMS delivery delays when sending messages to Ethio Telecom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 4, 11:14 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Ethio Telecom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 4, 10:15 PST
        Inbound Call Failures to a Subset of Twilio Phone Numbers in UK
        Resolved - The issue affecting inbound calls to Twilio UK phone numbers has been resolved, and the service is functioning normally at this time.
        Jan 4, 03:45 PST
        Monitoring - We have started seeing recovery for inbound calls to Twilio UK phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jan 4, 01:57 PST
        Update - We are continuing to investigate the issue causing inbound call failures to Twilio UK phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jan 4, 01:25 PST
        Investigating - The issue causing inbound call failures to Twilio UK phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jan 4, 00:25 PST
        Identified - The issue causing inbound call failures to Twilio UK phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jan 4, 00:24 PST
        Jan 3, 2026
        SMS Delivery Failures on Orange Network in Sierra Leone
        Resolved - We are no longer experiencing SMS delivery failures sending to the Orange Network in Sierra Leone. This incident has been resolved.
        Jan 3, 18:55 PST
        Update - We are observing successful SMS delivery failures sending to Orange Network in Sierra Leone. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jan 3, 17:07 PST
        Monitoring - We are observing successful SMS delivery failures sending to Orange Network in Sierra Leone. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jan 3, 15:01 PST
        Update - We continue to experience SMS delivery failures to Orange Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Jan 2, 23:58 PST
        Update - We continue to experience SMS delivery failures to Orange Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Jan 2, 16:07 PST
        Update - We continue to experience SMS delivery failures to Orange Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Jan 2, 12:10 PST
        Update - We are still experiencing SMS delivery failures sending to Orange Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jan 2, 10:30 PST
        Investigating - We are experiencing SMS delivery failures sending to Orange Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jan 2, 09:30 PST
        Jan 2, 2026
        Multiple Destination SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jan 2, 23:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jan 2, 21:00 PST
        Scheduled - Our SMS carrier partner in Mexico, Peru, Panama and Guatemala is conducting an emergency maintenance from 02 January 2026 at 21:00 PST until 02 January 2026 at 23:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Mexico, Peru, Panama and Guatemala handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jan 2, 17:45 PST
        SMS Delivery Failures to Datora in Brazil
        Resolved - We are no longer experiencing SMS delivery failures to Datora in Brazil. This incident has been resolved.
        Jan 2, 15:01 PST
        Update - We are observing successful SMS delivery to Datora in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jan 2, 13:07 PST
        Monitoring - We are observing successful SMS delivery to Datora in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jan 2, 11:14 PST
        Update - We continue to experience SMS delivery failures to Datora in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jan 1, 13:57 PST
        Update - We continue to experience SMS delivery failures to Datora in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Dec 31, 14:03 PST
        Update - We continue to experience SMS delivery failures to Datora in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Dec 30, 22:08 PST
        Update - We continue to experience SMS delivery failures to Datora in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Dec 30, 14:11 PST
        Update - We continue to experience SMS delivery failures to Datora in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Dec 30, 10:20 PST
        Update - We continue to experience SMS delivery failures to Datora in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Dec 30, 08:25 PST
        Investigating - We are experiencing SMS delivery failures to Datora in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Dec 30, 07:29 PST
        Jan 1, 2026
        SMS Delivery Delays to Ooredoo Network in Tunisia
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Ooredoo Network in Tunisia. This incident has been resolved.
        Jan 1, 09:22 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Ooredoo Network in Tunisia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 1, 07:22 PST
        Update - We continue to experience SMS delivery delays when sending messages to Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Dec 31, 12:17 PST
        Update - We continue to experience SMS delivery delays when sending messages to Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Dec 30, 20:27 PST
        Update - We continue to experience SMS delivery delays when sending messages to Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Dec 30, 12:31 PST
        Update - We continue to experience SMS delivery delays when sending messages to Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Dec 30, 08:24 PST
        Update - We continue to experience SMS delivery delays when sending messages to Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 30, 06:25 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Dec 30, 05:27 PST
        SMS Delivery Failures From Subset of Twilio Numbers in Brazil
        Resolved - We are no longer experiencing SMS delivery failures from a subset of Twilio numbers in Brazil. This incident has been resolved.
        Jan 1, 08:17 PST
        Update - We continue to experience SMS Delivery Failures From Subset of Twilio Numbers in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Jan 1, 05:29 PST
        Update - We continue to experience SMS Delivery Failures From Subset of Twilio Numbers in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Jan 1, 01:29 PST
        Update - We are experiencing SMS Delivery Failures From Subset of Twilio Numbers in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Dec 31, 23:29 PST
        Investigating - We are experiencing SMS Delivery Failures From Subset of Twilio Numbers in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Dec 31, 22:28 PST
        MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Longcodes
        Resolved - We are no longer experiencing MMS delivery delays to Multiple networks in Canada & United States of America via Subset of Longcodes. This incident has been resolved.
        Jan 1, 02:39 PST
        Update - We continue to see recovery in MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 1, 00:53 PST
        Monitoring - We are observing recovery in MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Longcodes.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.
        Dec 31, 22:53 PST
        Investigating - We are experiencing MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Dec 31, 22:17 PST
        Dec 31, 2025
        Our Engineers are Investigating an Issue with Call quality issue to Multiple networks in Phillipines
        Resolved - Twilio [Voice] was degraded for 2hours an 16 minutes minutes between 22:43 21/12/2025 and 00:59 22/12/2025 Pacific Time . During this period of time customers may have experienced [problem symptoms such as interrupted calls and messages]. The issue has now been resolved.
        Dec 31, 23:43 PST
        Monitoring - Our engineers are currently investigating the customer impact of a retroactive issue with Call quality issue to Multiple networks in Phillipines. We will follow up and provide customer impact details within 2 hours.
        Dec 31, 23:09 PST
        SMS Delivery Delays to Hot Mobile Network in Israel
        Resolved - The issue affecting message delays to Hot Mobile Network in Israel Phone Numbers has been resolved, and the service is functioning normally at this time.
        Dec 31, 21:27 PST
        Monitoring - We have started seeing recovery for the issue causing message delays Hot Mobile Network in Israel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.
        Dec 31, 19:27 PST
        Update - We continue to experience SMS delivery delays when sending messages to Hot Mobile Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Dec 31, 13:02 PST
        Update - We continue to experience SMS delivery delays when sending messages to Hot Mobile Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Dec 31, 09:15 PST
        Update - We continue to experience SMS delivery delays when sending messages to Hot Mobile Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 31, 07:15 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Hot Mobile Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Dec 31, 06:16 PST
        Dec 30, 2025
        Our Engineers are Investigating an Issue with Voice Insights
        Resolved - The customer impact of a retroactive issue with Voice Insights for Call Summaries in the US region has been resolved and is operating normally at this time.
        Dec 30, 19:46 PST
        Monitoring - Our engineers are currently investigating the customer impact of a retroactive issue with Voice Insights for Call Summaries in the US region. We will follow up and provide customer impact details within 2 hours.
        Dec 30, 17:55 PST
        Dec 29, 2025
        Russia SMS Carrier Maintenance - Tele2
        Completed - The scheduled maintenance has been completed.
        Dec 29, 16:01 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Dec 1, 12:01 PST
        Scheduled - The Tele2 network in Russia is conducting a series of planned maintenances from 01 December 2025 at 12:00 PST until 29 December 2025 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.



        Note, the maintenance will be carried out on each of the following dates and times:



        01 December 2025 at 12:00 PST until 01 December 2025 at 16:00 PST

        03 December 2025 at 12:00 PST until 03 December 2025 at 16:00 PST

        08 December 2025 at 12:00 PST until 08 December 2025 at 16:00 PST

        10 December 2025 at 12:00 PST until 10 December 2025 at 16:00 PST

        15 December 2025 at 12:00 PST until 15 December 2025 at 16:00 PST

        17 December 2025 at 12:00 PST until 17 December 2025 at 16:00 PST

        22 December 2025 at 12:00 PST until 22 December 2025 at 16:00 PST

        24 December 2025 at 12:00 PST until 24 December 2025 at 16:00 PST

        29 December 2025 at 12:00 PST until 29 December 2025 at 16:00 PST
        Nov 28, 05:21 PST
        Kuwait SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Dec 29, 16:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Dec 29, 15:00 PST
        Scheduled - Our SMS carrier partner in Kuwait is conducting a planned maintenance from 29 December 2025 at 15:00 PST until 29 December 2025 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Kuwait handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Dec 29, 07:02 PST
        Dec 28, 2025
        SMS Delivery Delays to Roshan/TDCA Network in Afghanistan
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Roshan/TDCA Network in Afghanistan. This incident has been resolved.
        Dec 28, 21:01 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Roshan/TDCA Network in Afghanistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 28, 19:01 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Roshan/TDCA Network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Dec 28, 18:01 PST
        RCS Message Delivery Failures
        Resolved - The service interruption with RCS orchestrated messages failing to reach end users due to Time-To-Live (TTL) expiring, resulting in undelivered delivery status reports (DLRs) has been resolved and is operating normally at this time.
        Dec 28, 20:22 PST
        Update - We are investigating a service interruption with RCS orchestrated messages failing to reach end users due to Time-To-Live (TTL) expiring, resulting in undelivered delivery status reports (DLRs). We expect to provide another update in 2 hours or as soon as more information becomes available.
        Dec 28, 18:51 PST
        Update - We are investigating a service interruption with RCS orchestrated messages failing to reach end users due to Time-To-Live (TTL) expiring, resulting in undelivered delivery status reports (DLRs). We expect to provide another update in 1 hour or as soon as more information becomes available.
        Dec 28, 17:51 PST
        Investigating - Our monitoring systems have detected a potential issue with RCS orchestrated messages failing to reach end users. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Dec 28, 17:34 PST
        SMS Delivery Delays and Failures to Movicel in Angola
        Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to Movicel network in Angola. This incident has been resolved.
        Dec 28, 16:53 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Movicel network in Angola. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 28, 14:57 PST
        Update - We are still continuing to experience SMS delivery delays and failure when sending messages to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Dec 28, 06:53 PST
        Update - We are continuing to experience SMS delivery delays and failure when sending messages to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Dec 28, 02:24 PST
        Update - We are continuing to experience SMS delivery delays and failure when sending messages to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 28, 00:28 PST
        Investigating - We are experiencing SMS delivery delays and failure when sending messages to Movicel in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Dec 27, 23:29 PST
        Dec 27, 2025
        SMS Delivery Delays to Coop Network in Italy
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Coop Network in Italy. This incident has been resolved.
        Dec 27, 10:15 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Coop Network in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 27, 08:36 PST
        Update - We continue experiencing SMS delivery delays when sending messages to Coop Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Dec 27, 04:39 PST
        Update - We continue experiencing SMS delivery delays when sending messages to Coop Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 27, 02:40 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Coop Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Dec 27, 01:46 PST
        Dec 26, 2025
        SMS Delivery Delays to Multiple Networks in United States of America for a Subset of Shortcodes
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to multiple networks in the United States of America for a subset of shortcodes. This incident has been resolved.
        Dec 26, 15:55 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to to multiple networks in the United States of America for a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 26, 13:55 PST
        Update - We are continuing to experience SMS delivery delays to multiple networks in the United States of America for a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available
        Dec 26, 11:52 PST
        Update - We are continuing to experience SMS delivery delays to multiple networks in the United States of America for a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available
        Dec 26, 09:52 PST
        Investigating - We are experiencing SMS delivery delays to multiple networks in the United States of America for a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Dec 26, 08:57 PST
        SMS Delivery Delays to Claro in Colombia
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Claro in Colombia. This incident has been resolved.
        Dec 26, 15:52 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Claro in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 26, 13:52 PST
        Update - We are continuing to experience SMS delivery delays when sending messages to Claro in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 26, 12:02 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Claro in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Dec 26, 11:14 PST
        SMS Delivery Delays To Orange Network In Cameroon
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to orange network in Cameroon. This incident has been resolved.
        Dec 26, 09:10 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to orange network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 26, 07:13 PST
        Update - We are still experiencing SMS delivery delays when sending messages to orange network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 26, 04:54 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to orange network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Dec 26, 03:53 PST
        SMS Delivery Delays To Multiple Networks In The United Kingdom
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to multiple networks in the United Kingdom. This incident has been resolved.
        Dec 26, 07:57 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to multiple networks in the United Kingdom. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 26, 06:03 PST
        Update - We are still experiencing SMS delivery delays when sending messages to multiple networks in the United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 26, 03:41 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to multiple networks in the United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Dec 26, 02:41 PST
        SMS Delivery Delays to GrameenPhone in Bangladesh 470-01
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to GrameenPhone in Bangladesh 470-01. This incident has been resolved.
        Dec 26, 07:53 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to GrameenPhone network in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 26, 05:59 PST
        Update - We are still experiencing SMS delivery delays when sending messages to GrameenPhone in Bangladesh 470-01. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Dec 25, 21:50 PST
        Update - We are still experiencing SMS delivery delays when sending messages to GrameenPhone in Bangladesh 470-01. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Dec 25, 17:50 PST
        Update - We are still experiencing SMS delivery delays when sending messages to GrameenPhone in Bangladesh 470-01. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 25, 15:57 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to GrameenPhone in Bangladesh 470-01. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Dec 25, 14:55 PST
        Call Failures From a Network Subscriber to a Subset of Twilio Hungary Phone Numbers in Hungary
        Resolved - The issue affecting call failures from a network subscriber to a subset of Twilio phone numbers in Hungary has been resolved, and the service is functioning normally at this time.
        Dec 26, 06:39 PST
        Update - We have started seeing recovery for calls from a network subscriber to a subset of Twilio phone numbers in Hungary. We will continue to monitor to ensure a full recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Dec 26, 03:45 PST
        Update - We have started seeing recovery for calls from a network subscriber to a subset of Twilio phone numbers in Hungary. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Dec 26, 01:44 PST
        Monitoring - We have started seeing recovery for calls from a network subscriber to a subset of Twilio phone numbers in Hungary. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Dec 25, 23:35 PST
        Update - We are still observing call failures from a network subscriber to a subset of Twilio phone numbers in Hungary. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Dec 25, 19:35 PST
        Investigating - We are still observing call failures from a network subscriber to a subset of Twilio phone numbers in Hungary. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Dec 25, 17:35 PST
        Identified - We are observing call failures from a network subscriber to a subset of Twilio phone numbers in Hungary. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Dec 25, 16:38 PST
        SMS Delivery Delays To Multiple Networks In United States of America Via A Subset Of Twilio Shortcode Numbers
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to sending messages to multiple networks in United States of America via a subset of Twilio shortcode numbers. This incident has been resolved.
        Dec 26, 02:48 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to multiple networks in United States of America via a subset of Twilio shortcode numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 26, 00:51 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to multiple networks in United States of America via a subset of Twilio shortcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Dec 25, 23:53 PST
        MMS delivery delays to C Spire in the United States of America
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to C Spire and Google Voice networks in the United States of America. This incident has been resolved.
        Dec 26, 00:54 PST
        Monitoring - We are observing recovery in MMS delivery delays when sending messages to C Spire in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 25, 22:40 PST
        Update - We are still experiencing MMS delivery delays to C Spire and Google Voice networks in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Dec 25, 22:31 PST
        Update - We are still experiencing MMS delivery delays to C Spire and Google Voice networks in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Dec 25, 14:31 PST
        Update - We are experiencing MMS delivery delays to C Spire and Google Voice networks in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Dec 25, 10:34 PST
        Update - We are experiencing MMS delivery delays to C Spire in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 25, 08:36 PST
        Investigating - We are experiencing MMS delivery delays to C Spire in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Dec 25, 07:37 PST
        Dec 25, 2025
        SMS Delivery Failures to Movicel Network in Angola
        Resolved - We are no longer experiencing SMS delivery failures to Movicel network in Angola. This incident has been resolved.
        Dec 25, 20:10 PST
        Monitoring - We are observing successful SMS delivery Movicel network in Angola. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Dec 25, 18:10 PST
        Update - We are experiencing SMS delivery failures to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Dec 25, 14:09 PST
        Update - We are still experiencing SMS delivery delays to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 25, 12:30 PST
        Investigating - We are experiencing SMS delivery delays to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Dec 25, 11:29 PST
        Russia SMS Carrier Maintenance - Beeline
        Completed - The scheduled maintenance has been completed.
        Dec 25, 16:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Dec 25, 13:00 PST
        Scheduled - The Beeline network in Russia is conducting a planned maintenance from 25 December 2025 at 13:00 PST until 25 December 2025 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
        Dec 19, 05:56 PST
        SMS Delivery Reports Delays to Spark and 2 Degrees Networks in New Zealand
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Spark and 2 degrees networks in New Zealand for a subset of shortcodes. This incident has been resolved.
        Dec 25, 14:30 PST
        Monitoring - We are observing recovery in SMS delivery reports delays to Spark and 2 degrees networks in New Zealand for a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 25, 13:58 PST
        Update - We are still experiencing SMS delivery reports delays to Spark and 2 degrees networks in New Zealand for a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Dec 25, 13:36 PST
        Investigating - We are experiencing SMS delivery reports delays to Spark and 2 degrees networks in New Zealand for a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Dec 25, 12:36 PST
        Multiple Destination SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Dec 25, 14:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Dec 25, 12:00 PST
        Scheduled - Our SMS carrier partner in Myanmar and Afghanistan is conducting a planned maintenance from 25 December 2025 at 12:00 PST until 25 December 2025 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Myanmar and Afghanistan handsets.
        Dec 24, 05:06 PST
        Dec 24, 2025
        Russia SMS Carrier Maintenance - MegaFon
        Completed - The scheduled maintenance has been completed.
        Dec 24, 18:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Dec 24, 12:00 PST
        Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 24 December 2025 at 12:00 PST until 24 December 2025 at 18:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
        Dec 22, 07:14 PST
        SMS Delivery Delays to Bell Network in Canada for a Subset of Toll Free Numbers
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Bell network in Canada for a subset of Toll Free Numbers. This incident has been resolved.
        Dec 24, 12:58 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Bell network in Canada for a subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Dec 24, 11:07 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Bell network in Canada for a subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Dec 24, 10:11 PST
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