All Systems Operational

External Connectivity Operational
SMS - APAC Operational
SMS - EMEA Operational
SMS - LATAM Operational
SMS - CA - ShortCode Operational
SMS - CA - Toll Free Operational
SMS - US - ShortCode Operational
SMS - US - Toll Free Operational
SMS - US - 10DLC Operational
MMS - US Operational
MMS - US - Toll Free Operational
MMS - US - 10DLC Operational
MMS - AU Operational
MMS - APAC Operational
Voice Operational
Data Calling Operational
Phone Calling (PSTN) Operational
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SIP Trunk Operational
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Core Operational
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MMS Operational
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Telegram Operational
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Line Operational
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Apple Messages Operational
Omnichannel Connector Operational
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Sinch Push Operational
Sinch Chat Operational
Verification Operational
Flash Call Verification Operational
SMS Verification Operational
Verification Text to Speech Operational
Messaging APIs Operational
SMPP - US Operational
SMPP - EU Operational
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SMPP - CA Operational
SMPP - BR Operational
HTTP - US Operational
HTTP - EU Operational
HTTP - AU Operational
HTTP - CA Operational
HTTP - BR Operational
REST - US Operational
REST - EU Operational
REST - AU Operational
REST - CA Operational
REST - BR Operational
MMS - US Operational
MMS - AU Operational
MMS - CA Operational
RCS - US Operational
RCS - EU Operational
SPAN - US Operational
SMS Template Management API - US Operational
US Disconnect File Service - US Operational
🔗 EXTERNAL - Campaign Registry status - US Operational
sFTP2SMS - BR Operational
SMS Template Management API - EU Operational
Provisioning API Operational
Provisioning API Core Operational
WhatsApp Provisioning API Operational
Webhook Provisioning API Operational
Bundles Provisioning API Operational
KakaoTalk Provisioning API Operational
RCS Provisioning API Operational
Sinch DI Services Operational
MM4 (MMS 365) Operational
MM7 (MMS 365) Operational
Message Manager Operational
E-mail 365 Operational
SMS 365 Operator RoW Operational
SMS 365 Operator US Operational
International SMS 365 Operational
Lookup API Endpoints Operational
ENUM AU Operational
HTTP AU Operational
ENUM EU Operational
HTTP EU Operational
ENUM US Operational
HTTP US Operational
ENUM CA Operational
HTTP CA Operational
HTTP BR Operational
Contact Pro Operational
Contact Pro - AF (South Africa) Operational
Contact Pro - AU (Australia) Operational
Contact Pro - EU (Europe) Operational
Contact Pro - NA (North America) Operational
Migrated APIs Operational
Redhot XML (mBlox) Operational
E3 (Dialogue) Operational
SMS (Legacy Sinch) Operational
HTTP API (TWW) Operational
Numbers API Operational
Dashboard.sinch.com Operational
Payment Operational
SMS Administration Operational
Numbers Administration Operational
Analytics Operational
Customer Support Operational
2FA Operational
US Campaigns Operational
Login/Sign up Operational
Campaigns Operational
Campaigns (France 🇫🇷) Operational
Campaigns API (France 🇫🇷) Operational
sFTP Connectors (France 🇫🇷) Operational
Campaigns (Europe 🇪🇺) Operational
Campaigns API (Europe 🇪🇺) Operational
sFTP Connectors (Europe 🇪🇺) Operational
Campaigns (North America 🇺🇸 / 🇨🇦) Operational
Campaigns API (North America 🇺🇸 / 🇨🇦) Operational
sFTP Connectors (North America 🇺🇸 / 🇨🇦) Operational
Elastic SIP Trunking Operational
API Operational
Inbound Calling Operational
Outbound Calling Operational
International Calling Operational
9-1-1 / Emergency Services Operational
User Interface Operational
Fax API Operational
API Operational
Inbound Faxing Operational
Outbound Faxing Operational
Notifications Operational
Fax to Email Operational
User Interface Operational
Sinch Engage Operational
The Hub Operational
Rest API Operational
Webhooks Operational
SMPP Operational
Sinch Engage (Legacy) Operational
Sinch Engage Integrations Operational
Shopify Operational
Hubspot Operational
Netsuite Operational
Zoho CRM Operational
Big Commerce Operational
Salesforce Operational
Active Campaign Operational
Microsoft Dynamics Operational
Number Lookup API v2 (Beta) Operational
API Operational
User Interface Operational
Chatlayer Operational
Chatlayer Bot Engine - US Operational
Chatlayer Voice Engine - US Operational
Chatlayer App Integrations - US Operational
Chatlayer Bot Engine - EMEA Operational
Chatlayer Voice Engine - EMEA Operational
Chatlayer App Integrations - EMEA Operational
Chatlayer Bot Engine - South America Operational
Chatlayer Voice Engine - South America Operational
Chatlayer App Integrations - South America Operational
Chatlayer Bot Engine - India Operational
Chatlayer App Integrations - India Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

DI MMS 365 DI SMS 365 | Operator Services | Network Maintenance | PCR Number #PCRSDI-12062 Jan 20, 2026 07:00-10:00 UTC

Services :: DI MMS 365 DI SMS 365
PCR Number:: PCRSDI-12062

Start Date and Time (GMT) :: 20th Jan 2026 07:00 Hrs.
End Date and Time (GMT) :: 20th Jan 2026 10:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Potential latency
Mobile Originated (MO) Traffic: Potential latency
DR Notification: Potential latency

Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.

If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jan 09, 2026 - 15:20 UTC

DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12025 Jan 20, 2026 12:00-16:00 UTC

Services: DI SMS 365 (iSMS)
PCR Number: PCRSDI-12025

Start Date and Time (GMT) :: 20 Jan 2026 12:00 Hrs.
End Date and Time (GMT) :: 20 Jan 2026 16:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Potential latency
Mobile Originated (MO) Traffic: Potential latency
DR Notification: Potential latency

Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.

If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Sinch DI Services - SMS 365 Operator RoW
Posted on Jan 15, 2026 - 18:50 UTC

External Maintenance - Singapore - Starhub Mobile Jan 21, 2026 15:30-22:00 UTC

Starhub Mobile Singapore has scheduled a maintenance.

Impact: Clients may potentially experience MT, DLR and MO delays for Short Code, Numeric and Alpha on Starhub Mobile SG.

Maintenance start time: 2026-01-21 15:30 UTC
Maintenance end time: 2026-01-21 22:00 UTC
Posted on Jan 13, 2026 - 03:15 UTC

External Maintenance - Toll-Free Number Provider Jan 22, 2026 04:00-08:00 UTC

Our Toll-Free number provider has scheduled a maintenance.

Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.

Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.

Maintenance start time: 2026-01-22 04:00 UTC
Maintenance end time: 2026-01-22 08:00 UTC
Posted on Dec 17, 2025 - 09:13 UTC

DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12068 Jan 22, 2026 07:00-11:00 UTC

Services: DI SMS 365 (SMSx)
PCR Number: PCRSDI-12068

Start Date and Time (GMT) :: 22 Jan 2026 07:00 Hrs.
End Date and Time (GMT) :: 22 Jan 2026 11:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Potential latency
Mobile Originated (MO) Traffic: Potential latency
DR Notification: Potential latency

Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.

If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted on Jan 09, 2026 - 15:28 UTC

Sinch Scheduled Maintenance - Elastic SIP Trunking Jan 22, 2026 14:00-15:00 UTC

Sinch Elastic SIP Trunking will be deploying a software update on the internal database. The scheduled work is not expected to impact services. This is being sent as a courtesy notice in the event that you experience issues with your service during the maintenance window.

For information about our product enhancements, we encourage you subscribe to our Elastic SIP Trunking Release Notes posted in the Sinch Community at: https://community.sinch.com/
Posted on Jan 16, 2026 - 00:45 UTC

External Maintenance - SMS & MMS Jan 23, 2026 05:00-11:00 UTC

An external supplier has scheduled a maintenance.

Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States

Maintenance Start Time: 2026-01-23 05:00 UTC
Maintenance End Time: 2026-01-23 11:00 UTC

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period.
If for any reason the maintenance is extended or cancelled, we will advise you accordingly.
Posted on Jan 13, 2026 - 11:08 UTC

Sinch Contact Pro Quarterly Maintenance - AU Jan 24, 2026 10:00 - Jan 25, 2026 16:00 UTC

Dear Customer,

We will be performing Contact Pro version upgrade as follows.

Start time: 2026-1-24 (Saturday) 10 AM UTC
End time: 2026-1-25 (Sunday) 4 PM UTC

Version upgrade will require max. 30 minutes downtime to all channels and user interfaces.
This will take place at some point during the maintenance window.

What´s new documentation regarding the upcoming 26Q1 release can be accessed from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://sinchenterprise.atlassian.net/servicedesk/customer/portal/1181

Best Regards,
Sinch Contact Pro team
Posted on Jan 13, 2026 - 13:31 UTC

Sinch Contact Pro Quarterly Maintenance - AF Jan 24, 2026 16:00 - Jan 25, 2026 22:00 UTC

Dear Customer,

We will be performing Contact Pro version upgrade as follows.

Start time: 2026-1-24 (Saturday) 4 PM UTC
End time: 2026-1-25 (Sunday) 10 PM UTC

Version upgrade will require max. 30 minutes downtime to all channels and user interfaces.
This will take place at some point during the maintenance window.

What´s new documentation regarding the upcoming 26Q1 release can be accessed from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://sinchenterprise.atlassian.net/servicedesk/customer/portal/1181

Best Regards,
Sinch Contact Pro team
Posted on Jan 13, 2026 - 13:30 UTC

Sinch Contact Pro Quarterly Maintenance - EU Jan 24, 2026 16:00 - Jan 25, 2026 22:00 UTC

Dear Customer,

We will be performing Contact Pro version upgrade as follows.

Start time: 2026-1-24 (Saturday) 4 PM UTC
End time: 2026-1-25 (Sunday) 10 PM UTC

Version upgrade will require max. 30 minutes downtime to all channels and user interfaces.
This will take place at some point during the maintenance window.

What´s new documentation regarding the upcoming 26Q1 release can be accessed from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://sinchenterprise.atlassian.net/servicedesk/customer/portal/1181

Best Regards,
Sinch Contact Pro team
Posted on Jan 13, 2026 - 13:32 UTC

Sinch Contact Pro Quarterly Maintenance - Americas Jan 25, 2026 01:00 - Jan 26, 2026 07:00 UTC

Dear Customer,

We will be performing Contact Pro maintenance and version upgrade as follows.

Start time: 2026-1-25 (Sunday) 1 AM UTC
End time: 2026-1-26 (Monday) 7 AM UTC

Maintenance requires an additional separate service break on Sunday morning at 4 AM UTC due to upgrade of Nginx components. Service break will cause 5-10 minutes downtime to all channels.

Version upgrade will require max. 30 minutes downtime to all channels and user interfaces.
This will take place at some point during the maintenace window.

What´s new documentation regarding the upcoming 26Q1 release can be accessed from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://sinchenterprise.atlassian.net/servicedesk/customer/portal/1181

Best Regards,
Sinch Contact Pro team
Posted on Jan 13, 2026 - 13:33 UTC

External Maintenance - SMS & MMS Jan 27, 2026 05:00-11:00 UTC

An external supplier has scheduled a maintenance.

Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States

Maintenance Start Time: 2026-01-27 05:00 UTC
Maintenance End Time: 2026-01-27 11:00 UTC

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period.
If for any reason the maintenance is extended or cancelled, we will advise you accordingly.
Posted on Jan 13, 2026 - 11:47 UTC

External Maintenance - Toll-Free Number Provider Jan 29, 2026 04:00-08:00 UTC

Our Toll-Free number provider has scheduled a maintenance.

Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.

Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.

Maintenance start time: 2026-01-29 04:00 UTC
Maintenance end time: 2026-01-29 08:00 UTC
Posted on Dec 17, 2025 - 09:14 UTC

External Maintenance - Toll-Free Number Provider Feb 5, 2026 04:00-08:00 UTC

Our Toll-Free number provider has scheduled a maintenance.

Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.

Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.

Maintenance start time: 2026-02-05 04:00 UTC
Maintenance end time: 2026-02-05 08:00 UTC
Posted on Jan 09, 2026 - 21:31 UTC

External Maintenance - Toll-Free Number Provider Feb 12, 2026 04:00-08:00 UTC

Our Toll-Free number provider has scheduled a maintenance.

Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.

Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.

Maintenance start time: 2026-02-12 04:00 UTC
Maintenance end time: 2026-02-12 08:00 UTC
Posted on Jan 09, 2026 - 20:22 UTC

External Maintenance - Toll-Free Number Provider Feb 19, 2026 04:00-08:00 UTC

Our Toll-Free number provider has scheduled a maintenance.

Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.

Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.

Maintenance start time: 2026-02-19 04:00 UTC
Maintenance end time: 2026-02-19 08:00 UTC
Posted on Jan 09, 2026 - 20:30 UTC

External Maintenance - Toll-Free Number Provider Feb 26, 2026 04:00-08:00 UTC

Our Toll-Free number provider has scheduled a maintenance.

Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.

Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.

Maintenance start time: 2026-02-26 04:00 UTC
Maintenance end time: 2026-02-26 08:00 UTC
Posted on Jan 09, 2026 - 20:41 UTC

Singapore Regulatory Compliance Maintenance - A2P SMS APIs - TLS 1.3 Requirement Apr 1, 2026 00:00-01:00 UTC

The Infocomm Media Development Authority (IMDA) of Singapore has mandated the use of TLS (Transport Layer Security) 1.3 for all API connections handling A2P SMS traffic, effective April 1, 2026.

To ensure compliance and prevent any possible service disruption, all customers sending SMS traffic to Singapore must update their systems to support TLS 1.3 before this deadline.

Sinch Platform Readiness:
Our commitment is to provide a secure and resilient infrastructure.
We have already enabled full TLS 1.3 support across our global A2P SMSC infrastructure. The final site, EU3 (IP 93.158.78.4), will be fully compliant to TLS 1.3 by end of February 2026, well ahead of the deadline.

Required Customer Action:
Verify Your Configuration: We strongly urge you to begin transitioning your systems to use TLS 1.3 for connections to Sinch immediately.

Compliance Deadline:
In accordance with IMDA requirements, connections using TLS 1.2 for traffic to Singapore should not be supported after April 1, 2026. To avoid any possible interruption of service to Singapore, you must complete your transition before this date.

Our team is ready to help ensure your transition is smooth and seamless.
Please do not hesitate to contact our customer support or account manager if you have any questions or require assistance.
Posted on Nov 04, 2025 - 12:48 UTC
Jan 17, 2026
Delivery Issue Colombia - Claro
Resolved - This incident has been resolved

Incident Start Time: 2026-01-16 22:58 UTC
Incident End Time: 2026-01-17 02:55 UTC
Jan 17, 03:39 UTC
Update - We are continuing to investigate this issue.
Jan 17, 01:04 UTC
Investigating - We are currently observing delivery issues in Colombia - Claro.

Incident Start Time: 2026-01-16 22:58 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Jan 16, 23:35 UTC
Jan 16, 2026
Campaigns Application Maintenance
Completed - The scheduled maintenance has been completed.
Jan 16, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 10:31 UTC
Scheduled - Fix APIv1 which can be missing data in some rare cases.
Jan 16, 10:30 UTC
Jan 15, 2026
Delivery Issue US - Verizon
Resolved - This incident has been resolved.

Incident Start Time: 2026-01-14 17:00 UTC
Incident End Time: 2026-01-15 13:09 UTC
Jan 15, 13:52 UTC
Update - We are continuing to investigate this issue.
Jan 15, 04:14 UTC
Update - We are continuing to investigate this issue.
Jan 14, 23:08 UTC
Update - We are continuing to investigate this issue.
Jan 14, 20:04 UTC
Investigating - We are currently observing delivery issues in US - Verizon.

Incident Start Time: 2026-01-14 17:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Jan 14, 18:51 UTC
External Maintenance - Toll-Free Number Provider
Completed - The scheduled maintenance has been completed.
Jan 15, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 04:00 UTC
Scheduled - Our Toll-Free number provider has scheduled a maintenance.

Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.

Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.

Maintenance start time: 2026-01-15 04:00 UTC
Maintenance end time: 2026-01-15 08:00 UTC
Dec 17, 09:13 UTC
Delivery Issue Brazil - Algar Telecom
Resolved - This incident has been resolved.

Incident Start Time: 2026-01-15 03:23 UTC
Incident End Time: 2026-01-15 03:47 UTC
Jan 15, 05:05 UTC
Investigating - We are currently observing delivery issues in Brazil - Algar Telecom.

Incident Start Time: 2026-01-15 03:23 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Jan 15, 03:51 UTC
Jan 14, 2026
Delivery Issue Mexico - AT&T
Resolved - This incident has been resolved.

Incident Start Time: 2026-01-14 20:51 UTC
Incident End Time: 2026-01-14 22:23 UTC
Jan 14, 23:09 UTC
Investigating - We are currently observing delivery issues in Mexico - AT&T.

Incident Start Time: 2026-01-14 20:51 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Jan 14, 21:14 UTC
DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12012
Completed - The scheduled maintenance has been completed.
Jan 14, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 12:00 UTC
Scheduled - Services: DI SMS 365 (iSMS)
PCR Number: PCRSDI-12012

Start Date and Time (GMT) :: 14 Jan 2026 12:00 Hrs.
End Date and Time (GMT) :: 14 Jan 2026 04:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Potential latency
Mobile Originated (MO) Traffic: Potential latency
DR Notification: Potential latency

Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.

If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Jan 13, 18:20 UTC
Campaigns Application Maintenance
Completed - The scheduled maintenance has been completed.
Jan 14, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 15:30 UTC
Scheduled - Technical maintenance
Jan 14, 15:00 UTC
DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12056
Completed - The scheduled maintenance has been completed.
Jan 14, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 10:00 UTC
Scheduled - Services :: DI SMS 365 (SMSX)
PCR Number :: PCRSDI-12056

Start Date and Time (GMT):: 14 January 2026 10:00 Hrs.
End Date and Time (GMT):: 14 January 2026 13:00 Hrs.

Impact
Mobile Terminating (MT) Traffic : No Impact
Mobile Originated (MO) Traffic : No Impact
DR Notification : No Impact
Report Manager Access : Impacted.
Report Manager Statistics : Impacted.

Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.
Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Jan 12, 23:22 UTC
*** EXTENDED ****DI MMS 365 (MMX) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12067
Completed - The scheduled maintenance has been completed.
Jan 14, 11:45 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 14, 09:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 07:45 UTC
Scheduled - **** EXTENDED NOTIFICATION *****

Services :: DI MMS 365 (MMX)
PCR Number:: PCRSDI-12067

Start Date and Time (GMT) :: 14th Jan 2026 04:00 hrs
End Date and Time (GMT) :: 14th Jan 2026 09:45 hrs

Impact
Mobile Terminating (MT) Traffic: Potential latency
Mobile Originated (MO) Traffic: Potential latency
DR Notification: Potential latency

Description:
The scheduled maintenance has been extended further.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Jan 14, 07:34 UTC
External Maintenance - SMS & MMS
Completed - The scheduled maintenance has been completed.
Jan 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 04:00 UTC
Scheduled - An external supplier has scheduled a maintenance.

Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada
Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States

Maintenance Start Time: 2026-01-14 04:00 UTC
Maintenance End Time: 2026-01-14 11:00 UTC

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period.
If for any reason the maintenance is extended or cancelled, we will advise you accordingly.
Jan 7, 10:56 UTC
*** EXTENDED ****DI MMS 365 (MMX) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12067
Completed - The scheduled maintenance has been completed.
Jan 14, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 06:30 UTC
Scheduled - **** EXTENDED NOTIFICATION *****

Services :: DI MMS 365 (MMX)
PCR Number:: PCRSDI-12067

Start Date and Time (GMT) :: 14th Jan 2026 04:00 hrs
End Date and Time (GMT) :: 14th Jan 2026 07:30 hrs

Impact
Mobile Terminating (MT) Traffic: Potential latency
Mobile Originated (MO) Traffic: Potential latency
DR Notification: Potential latency

Description:
The scheduled maintenance has been extended further.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Jan 14, 06:21 UTC
DI MMS 365 (MMX) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12067
Completed - The scheduled maintenance has been completed.
Jan 14, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 04:01 UTC
Scheduled - Services :: DI MMS 365 (MMX)
PCR Number:: PCRSDI-12067

Start Date and Time (GMT) :: 14th Jan 2026 04:00 hrs
End Date and Time (GMT) :: 14th Jan 2026 06:00 hrs

Impact
Mobile Terminating (MT) Traffic: Potential latency
Mobile Originated (MO) Traffic: Potential latency
DR Notification: Potential latency

Description:
Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at