Product Management, WordPress, and some other odd things
Feedback is a gift. And feedback from customers is the best gift of all. At Automattic in the enterprise B2B division we wanted to increase the amount of feedback we received. We then wanted to make sure our teams were reacting to that feedback… celebrating, discussing, reprioritising. For our product we had fewer high value …
Continue reading “Make feedback easy, make feedback effective.”
When I’ve pulled some data into Google Sheets I often want a way to quickly chart the count of something, maybe it’s support tickets and I want to chart the incidence of particular tags or count tickets for each customer. In this situation I want a nice neat chart showing from ordered data.
All models are wrong, but some are useful – George Box
I’ve been using a quote in roadmap presentations as a nod to the inevitability of change: “No plan of operations extends with any certainty beyond the first contact with the main hostile force.” – Helmuth von Moltke the Elder Reading the Wikipedia page for Helmuth, I now learn he was the creator of a new …