Profiles

Posted a reply to Cant print labels – There has been a critical error on your website, on the site WordPress.org Forums:
Hello, can you please tell us which version of cURL you are using ?

Posted a reply to Connexion impossible, on the site WordPress.org Forums:
Hello, can you please tell us which version of cURL you are using ?

Posted a reply to Error 500 when you add or edit product in woocommerce, on the site WordPress.org Forums:
Problem solved. I close ticket.

Posted a reply to Uncaught Exception: File is empty., on the site WordPress.org Forums:
Problem is under investigation. We intend to release an hotfix ASAP.

Posted a reply to Can’t open shipping labels as of version 2.3.0, on the site WordPress.org Forums:
Problem is under investigation. We intend to release an hotfix ASAP.

Posted a reply to Cant print labels – There has been a critical error on your website, on the site WordPress.org Forums:
Problem is under investigation. We intend to release an hotfix ASAP.

Posted a reply to Can’t open shipping labels as of version 2.3.0, on the site WordPress.org Forums:
We did some additional tests on our test environment and can't reproduce the issue. We…

Posted a reply to compatibility, on the site WordPress.org Forums:
Hello, yes it is compatible with WP 5.X

Posted a reply to bpost and coupon calculation, on the site WordPress.org Forums:
Hello we need some additional information to investigate : - configuration settings - voucher information…

Posted a reply to Woocommerce 3.5 support, on the site WordPress.org Forums:
Hello, our test environments run Woocommerce 3.5.4 and it works fine.

Posted a reply to message in order, on the site WordPress.org Forums:
We never got this error message before. Do you get on it front-end part of…

Posted a reply to bpost pop-in is opening, on the site WordPress.org Forums:
Do you use mollie or stripe plugin as payment mode ?

Posted a reply to Les identifiants semblent erronés., on the site WordPress.org Forums:
There has been a problem this week-end, can you please re-encode and re-save your coniguration…

Posted a reply to Les identifiants semblent erronés., on the site WordPress.org Forums:
Hi, investigation ongoing, we come to you with feedback ASAP.

Posted a reply to api error this weekend, on the site WordPress.org Forums:
Can you please mail us your shm account id on [email protected] ? thanks !

Posted a reply to bpost pop-in is opening, on the site WordPress.org Forums:
@nortom : still waiting for the "more details" we asked 3 months ago. Without this…

Posted a reply to vat, btw international, on the site WordPress.org Forums:
There is no parameter for VAT or not in the bpost shipping manager backend. The…

Posted a reply to Is this plugin GDPR compliant, on the site WordPress.org Forums:
Hello, the plugin by itself doesn't store any user information it is a technical interface…

Posted a reply to Invalid XML-response: XML empty or HTML, on the site WordPress.org Forums:
Considering there is no more update for several months, we can assume the issue is…

Posted a reply to bpost’s shm.js returns json parse error, on the site WordPress.org Forums:
Considering there is no more update for several months, we can assume the issue is…

Posted a reply to Invalid XML-response: XML empty or HTML, on the site WordPress.org Forums:
Is issue finally solved ?

Posted a reply to Error when printing label, on the site WordPress.org Forums:
No more input from the reporter, we assume the issue is solved

Posted a reply to plugin not working, on the site WordPress.org Forums:
No more update nor feedback for months, we assume it is ok and close the…

Posted a reply to Error when printing label, on the site WordPress.org Forums:
Hello the issue was fixed with plugin v2.2.3 Can you confirm it is ok now…

Posted a reply to bpost’s shm.js returns json parse error, on the site WordPress.org Forums:
Hello, some news ?

Posted a reply to Choosing delivery method wrong place, on the site WordPress.org Forums:
The ginroom.be website uses Magento framework. In Magento, the integration of bpost is different than…

Posted a reply to Choosing delivery method wrong place, on the site WordPress.org Forums:
We understand your request. However, we can't call the bpost popup at step 2, before…

Posted a reply to Invalid XML-response: XML empty or HTML, on the site WordPress.org Forums:
Hello, as asked previously can you please check the following : Can you check curl’s…

Posted a reply to Invalid XML-response: XML empty or HTML, on the site WordPress.org Forums:
Can you check curl's option "CURLOPT_RETURNTRANSFER" ? What happens once you run the PHP test…

Posted a reply to Invalid XML-response: XML empty or HTML, on the site WordPress.org Forums:
Strange... on our test environments we do not observe this bug. We check and come…

Posted a reply to Error when printing label, on the site WordPress.org Forums:
It seems the issue happen when you try to print a bpost label for parcels…

Posted a reply to bpost’s shm.js returns json parse error, on the site WordPress.org Forums:
You mean it works fine on both environments, except you face an error in the…

Posted a reply to Error from shm callback, on the site WordPress.org Forums:
Issue closed. Apparently the "return address" wasn't properly configured in bpost SHM backend.

Posted a reply to Free shipping, on the site WordPress.org Forums:
In the shipping manager you can set the price you will charge for delivery. In…

Posted a reply to Error when printing label, on the site WordPress.org Forums:
Which version of the plugin do you use ?

Posted a reply to bpost not a valid shipping method anymore?, on the site WordPress.org Forums:
Issue fixed, even though currently the root cause of the bug is unknown.

Posted a reply to bpost not a valid shipping method anymore?, on the site WordPress.org Forums:
Is it possible for you to update to WP 4.6 ? Compatibility with WP 4.7…

Posted a reply to Is it possible to use bpost shipping only for specific regions?, on the site WordPress.org Forums:
You refer to the issue mentioned here : https://wordpress.org/support/topic/bpost-not-a-valid-shipping-method-anymore/ ? If yes: we think it's…

Posted a reply to Error when printing label, on the site WordPress.org Forums:
We have a look and come back to you.

Posted a reply to XML parse error when calling shm-callback/?result=confirm, on the site WordPress.org Forums:
Issue solved

Posted a reply to Bpost Popup not translated, on the site WordPress.org Forums:
No more comments, we assume problem is solved/need is fulfilled

Posted a reply to bpost not a valid shipping method anymore?, on the site WordPress.org Forums:
You need to use https://api-parcel.bpost.be/services/shm

Posted a reply to Is it possible to use bpost shipping only for specific regions?, on the site WordPress.org Forums:
No more comments, we assume problem is solved/need is fulfilled

Posted a reply to bpost plugin and new Zones feauture, on the site WordPress.org Forums:
No more comments, we assume problem is solved/need is fulfilled

Posted a reply to bpost not a valid shipping method anymore?, on the site WordPress.org Forums:
What is your version of the plugin ? As far as we know: plugin version…

Posted a reply to Bpost Popup not translated, on the site WordPress.org Forums:
Hello, v2.2.1 published on Nov 7th fixes this problem, can you confirm ? Regards.

Posted a reply to bpost plugin and new Zones feauture, on the site WordPress.org Forums:
Hi, it is planned to support this feature in next release that will be issued…

Posted a reply to Is it possible to use bpost shipping only for specific regions?, on the site WordPress.org Forums:
Hi, it is planned to support this feature in next release that will be issued…

Posted a reply to Bpost Popup not translated, on the site WordPress.org Forums:
Hello Didier, the fix is currently being tested. Will be deployed once validated, hopefully ASAP.…

Posted a reply to bpost plugin and new Zones feauture, on the site WordPress.org Forums:
Hi, we are busy checking how to "properly" support "shipping zones". We come back to…