Profiles

Posted a reply to USPS Shipping rates – higher than expected, on the site WordPress.org Forums:
Hey @trtpllc Would you mind sharing which plugin you are using for offering shipping rates…

Posted a reply to Huge pain to print lots of labels, on the site WordPress.org Forums:
Hi @nv7wp, thanks for your suggestion, we value this feedback. Bulk printing is definitely one…

Posted a reply to Shipping date bug!?, on the site WordPress.org Forums:
Hi @wildasssoapco1 Sorry to hear you are experiencing issues. Please clear your browser cache and…

Posted a reply to USPS user ID not saving…, on the site WordPress.org Forums:
Hi @friedeggburger, This settings page you reference is not one of WooCommerce Shipping, but of…

Posted a reply to ITN number not accepted, on the site WordPress.org Forums:
@thomasw98 Please try the following format: AES X20250128... and let me know. I double checked…

Posted a reply to ITN number not accepted, on the site WordPress.org Forums:
Hi @thomasw98, when entering the ITN be sure to include the X and then also…

Posted a reply to Edit Email Template Not Working in Edge Browser, on the site WordPress.org Forums:
Hi @mindykatzen, the email functionality is not part of WooCommerce Shipping, but WooCommerce core. May…

Posted a reply to WAIT BEFORE “UPGRADING”! [REVISED], on the site WordPress.org Forums:
Hi @grangep, Just updating you to let you know we have made some more improvements…

Posted a reply to Sucks – and no option to re-purchase labels, on the site WordPress.org Forums:
Hi @womac911 I am following up to report that we have now added the ability…

Posted a reply to creating a shipping label, on the site WordPress.org Forums:
Hi, I am happy to report that we have released WooCommerce Shipping 1.4.0, which now…

Posted a reply to Can’t buy additional labels for same order, on the site WordPress.org Forums:
Hi everyone, I am happy to report that we have released WooCommerce Shipping 1.4.0, which…

Posted a reply to Create New Label function missing, on the site WordPress.org Forums:
Hi, I am happy to report that we have released 1.4.0, which now allows you…

Posted a reply to How do I create a second label later?, on the site WordPress.org Forums:
Hi @plcexchange I am happy to report that we have released 1.4.0, which now allows…

Posted a reply to Create a second shipping label, on the site WordPress.org Forums:
Hi everyone, I come bearing some good news, we have released 1.4.0, which now allows…

Posted a reply to Can’t Reprint Shipping Labels, on the site WordPress.org Forums:
Hi @robertstaddon, I'm just letting you know that we released 1.4.0, which now allows you…

Posted a reply to DHL Labels?, on the site WordPress.org Forums:
DHL labels are only available for international shipments at this stage.

Posted a reply to More than One Package per Order, on the site WordPress.org Forums:
hi @mindykatzen You can use the Edit Shipments features to achieve this. You can then…

Posted a reply to Create a second shipping label, on the site WordPress.org Forums:
Hi @mindykatzen You should already be able to "split" your shipments into different boxes and…

Posted a reply to Taiwanese Currency Presentation, on the site WordPress.org Forums:
Hey @timthefoolman, I can confirm this is a bug in how we fetch the currency…

Posted a reply to UPS no longer works?, on the site WordPress.org Forums:
Hi @plcexchange, you'd be happy to know that since 1.3.0 we have added discounted UPS…

Posted a reply to Getting rates before package change, on the site WordPress.org Forums:
Hi @harleec, just letting you know we release 1.3.1 earlier today that addresses the address…

Posted a reply to Getting rates before package change, on the site WordPress.org Forums:
Hi @harleec Yesterday, I installed the plugin and now I can’t get rid of the…

Posted a reply to unable to print labels due to JSON error, on the site WordPress.org Forums:
@robrem108 would you be able to open a ticket on https://woocommerce.com/my-account/contact-support/ and then also create…

Posted a reply to Possible conflict with Stripe plugin – CORS error, on the site WordPress.org Forums:
Hi @davidbaranek I spent some time debugging this issue a bit more for you today.…

Posted a reply to Buy label button not showing, on the site WordPress.org Forums:
Hi @krowchuk-dressage, can I please ask you you create a ticket at https://woocommerce.com/my-account/contact-support/ and with…

Posted a reply to text in 2nd address line causes address to be unverified, on the site WordPress.org Forums:
Hi @lisaupdike, could you perhaps provide details as to what you are using the 2nd…

Posted a reply to unable to print labels due to JSON error, on the site WordPress.org Forums:
Hi @robrem108, sorry to hear you are having issues and thanks for providing us with…

Posted a reply to !!! Unable to print USPS postage to Canada!!, on the site WordPress.org Forums:
Hi @darkstarmagick, sorry to hear about your issues. Please note that due to the Canada…

Posted a reply to Rate not found: First, on the site WordPress.org Forums:
@chprpipr @spi1199 We just release version 1.2.3 which contains the fix for First Class purchases…

Posted a reply to Rate not found: First, on the site WordPress.org Forums:
@spi1199 See my video below on how I was able to purchase First Class for…

Posted a reply to Rate not found: First, on the site WordPress.org Forums:
@spi1199 Thanks for that correction, as mentioned we have a fix for this that will…

Posted a reply to Rate not found: First, on the site WordPress.org Forums:
Hey @chprpipr, we found a bug with this and are working on a fix. The…

Posted a reply to Possible conflict with Stripe plugin – CORS error, on the site WordPress.org Forums:
Hi @davidbaranek I had a look at your beta site and I could not reproduce…

Posted a reply to Rate not found: First, on the site WordPress.org Forums:
Hi @chprpipr, sorry to hear you are experiencing issues. USPS First class is very reliant…

Posted a reply to OUNCES!, on the site WordPress.org Forums:
Hi @snoopsbme, I am letting you know that we listened to your feedback and implemented…

Posted a reply to Postage has already used custom number and package was returned to me, on the site WordPress.org Forums:
Hey @fzoid, head to the Submit a request section, select Technical support and WooCommerce Shipping…

Posted a reply to Create a second shipping label, on the site WordPress.org Forums:
Hi all, we are actively working on bringing this feature back.

Posted a reply to Payment failed: unexpected error result, on the site WordPress.org Forums:
Hey @samwisee, just following up to check if you came right and if you can…

Posted a reply to An error occurred while purchasing the label, on the site WordPress.org Forums:
Hi all, glad to hear the problem is resolved. This was likely due to some…

Posted a reply to Undefined Array Key “version”, on the site WordPress.org Forums:
Hi @purplegatefarm, this is just a warning and should not causing any issues with the…