So, you have a question or you have run into an issue with one of our plugins? First, let us say we’re sorry to hear the plugin is not performing as expected. Let’s try and fix that, shall we?
Have you looked through our public Knowledge Base or on the Premium Support Forums? You might find your question has been asked and answered before…
Depending on your situation, you have several options to get support for your particular issue.
| Support option | No license | Expired license | Active license |
|---|---|---|---|
| Get Free Plugin Support on WordPress.org |  | | |
| Search and read our Knowledge Base | | | |
| Search and read our Public Support Forums | | | |
| Post on our Public Support Forums |  | | |
| Submit a Private Priority Support Ticket | | | |
Free Plugin Support
For our free plugins, please refer to the public support forums on WordPress.org. You can either search through them (use the search field that says “Search this forum”) or with an wordpress.org account you can post (use the button “Create a new topic”) your question there. You should receive a response within a few days.
- XML Sitemap & Google News
- CoolClock – a Javascript Analog Clock
- Module Control for Jetpack
- Highlight Search Terms
- Icono – Pure CSS Icons
- XML Sitemaps Manager
Premium Plugin Support
For premium support, you need an account and support license. If you do not have an active license, you can buy one or renew an expired one right here: