Frequently asked questions
Is KakoBuy safe to use?+
Yes — KakoBuy is one of the most trusted and widely used Chinese shipping agents in the world. They have a fully transparent fee structure, provide free QC (quality control) photos of every item before it ships, and have a massive active community. Your money is held safely in your KakoBuy wallet until you choose to ship.
What exactly is a shipping agent?+
A shipping agent acts as a middleman between you and Chinese sellers. You send them the product link, they buy it on your behalf, receive it at their warehouse in China, inspect it, and then ship it directly to your door. This lets you buy from sellers who don't ship internationally, and bundle multiple items into one parcel to save on shipping costs.
How do I actually place an order?+
1. Sign up at ikako.vip/r/obcfinds. 2. Click "Buy Here" on any item on OBC Finds — this takes you to the product listing. 3. Copy the product URL. 4. Go to KakoBuy, paste the URL into the search bar, and submit your order. 5. KakoBuy buys the item and sends it to their warehouse. 6. Once received, they send you QC photos. 7. You approve and choose a shipping line. 8. Your parcel gets shipped to your address.
How much does shipping cost?+
Shipping depends on the total weight of your parcel and which shipping line you choose. KakoBuy offers multiple options at checkout ranging from budget economy lines (as low as $10–15 for light parcels) to faster express lines. The heavier your parcel, the more it costs — which is why bundling multiple items together in one shipment is the smartest way to save money.
How long does delivery take?+
It depends on the shipping line you choose. Budget economy lines typically take 2–5 weeks. Standard lines take around 1–3 weeks. Express lines can arrive in as little as 5–10 days. Most people in the UK and Europe use a mid-range line and receive their parcels within 2–3 weeks.
Will customs be an issue?+
Most parcels pass through customs without any issue. KakoBuy can declare packages as gifts or mark them at a lower value to help reduce the chance of customs charges. The outcome does vary depending on your country and the shipping line used — but the vast majority of orders arrive with no customs fees at all, especially for lighter parcels.
Can I order multiple items and ship together?+
Yes — and this is one of the biggest advantages of using KakoBuy. They store all your items at their warehouse for free, and you can ship everything together in one parcel whenever you're ready. Bundling saves you a huge amount on shipping compared to sending each item separately.
What are the $410 coupons for?+
The $410 in coupons are credited to your KakoBuy account when you sign up through our link at ikako.vip/r/obcfinds. They can be applied to offset the cost of purchases, shipping fees, and service charges on the platform. They are released in stages as you use the platform — completely free, no catch.
What are QC photos?+
QC stands for Quality Control. Before KakoBuy ships your item, they photograph it from multiple angles so you can inspect it yourself. You can check the stitching, materials, tags, soles — everything. If you're not happy with the quality, you can request a refund or ask the seller to send a replacement. This is completely free and one of the best features of using an agent.
What if my item arrives damaged or wrong?+
KakoBuy has a buyer protection policy. If an item arrives damaged or is significantly different from what was described, you can raise a dispute through the platform. This is why checking your QC photos before approving shipment is so important — once you approve and the parcel ships, it's much harder to claim for issues that could have been spotted beforehand.
Do I need to speak Chinese to use KakoBuy?+
No — KakoBuy's platform is fully available in English. The app and website are translated, and their customer support team can communicate in English. You don't need to interact with the Chinese sellers directly at all — KakoBuy handles all of that for you.
Is there a minimum order amount?+
No, there is no minimum order on KakoBuy. You can order a single item for just a few pounds if you want. That said, shipping a single light item might cost more than the item itself, so most people wait until they have a few items ready to ship together to make the shipping cost worthwhile.