In an era of bloated perfunctory ADs and mistrust in the watch community, Austin is breath of fresh air and an amazing seller. Not only was the transaction smooth, but he’s incredibly thoughtful and knowledgeable. I would reccomend him for all your horological needs and am looking forward to doing more business with him. Cheers to the Tudor and many more!
First off I must say that the level of personal service that Austin and Watch The Throne performs is above and beyond anything I have ever encountered in the luxury watch market. From phone conversations to texts and emails throughout the entire process Austin’s communication is top tier. As a professional that sells high ticket items in NY it is a very nice change to encounter some good old southern hospitality. My initial online inquiry was met with a prompt phone call which I was not expecting but was very happy to get. We immediately hit it off and were able to work out a deal. Now, as a sales person, it’s never fun when a deal is made and then one party changes gears but in this circumstance I was the guilty party and Austin handled it with grace and patience. I went from buying an instock item to asking him for something not in stock and he was actually able to source me a pretty rare timepiece at an outstanding price and all while giving me a very fair trade value for my watch. My second transaction went even smoother and now I am a very happy customer and owner of two excellent timepieces. I am looking forward to working with Austin and Watch The Throne in the future and I very highly recommend them to anyone looking to add to their collection.
This dealer is legit. I have purchased many a watches in my lifetime. And a couple off Chrono24. He was by far the most responsive person I’ve dealt with here. He even reached out to me about a week after I had received the watch to make sure everything was good and I was satisfied. That’s some next level customer service. Furthermore, he was willing to negotiate within reason obviously. This business is his livelihood and he needs to make some money on each transaction otherwise he won’t be able to stay in business and feed his family. I think the key is don’t be greedy, make a reasonable offer and it will be considered. If you feel like you got a good deal and he made some profit on the transaction then everyone walks away happy. I will be using him again in the future.
I had the pleasure to work with Watch The Throne Timepieces recently to find a specific watch for my father's upcoming birthday. This watch was not easy to find, and I was referred to Austin by a friend. He was amazing to work with. He was exceedingly patient with my demands and found exactly what I was looking for, and I couldn't be happier. Would recommend him wholeheartedly for your watch needs and will be using him again soon for my next timepiece.
This was an incredible buying experience. Communication was fast and accurate. Shipping was next day. The absolute best packaging I have ever received. The best part was that Austin knew it would be a snug fit based on my wrist size and included a FREE extra link in the package. That's a huge cost savings and even bigger time savings for me. I was able to add the link the same afternoon and the fit is PERFECT! I will definitely shop here again.
Called Austin for a trade in, sent label paid for shipping both ways. Class A professional watch enthusiast, like dealing with a friend rather then a salesman. Very honest, transparent and respectful. Kept me fully updated every step of the way. Very smooth transaction. Definitely calling Austin again for future peices! AAA+++
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