@ntpower
Connect With Us!
Our Website
Our Website
Contact Us
Contact Us
Feedback Form
Feedback Form
This survey is designed to gather comprehensive feedback that can help identify trends and areas for improvement, ensuring that NT Power continues to enhance its customer service processes.
Facebook
Facebook
Instagram
Instagram
X (formerly Twitter)
X (formerly Twitter)
LinkedIn
LinkedIn
Our Moderation Policy
Our Moderation Policy
Policy Statement To engage, inform, educate, and communicate with our customers and the communities we serve, NT Power uses several social media sites. This includes but is not limited to, Facebook, Twitter, LinkedIn, Instagram, and YouTube (“social media platforms”). NT Power is dedicated to transparency and openness with all our stakeholders.
NT Power Website Resources
About My Bill
About My Bill
There’s a Lot of Important Information on Your Bill and We Want to Help You Understand It.Your NT Power bill summarized your usage and charges that have accrued during the current billing period.Understanding all of the important information contained on our bill enables you to evaluate your consumption patterns, what it costs and how you can reduce usage to lower your bill.
My Account & Paperless Billing
My Account & Paperless Billing
Ready to sign up for MyAccount?That's great! Through MyAccount you will have access to information about your energy usage, historical billing information and so much more.
Payment Options
Payment Options
Choose the option that best fits your needs.We want to make applying a payment to your electricity bill as quick and easy as possible. All NT Power accounts are billed monthly, and we offer several payment options for your convenience.
Report a Move
Report a Move
Moving to a new home is complicated, let us help you keep it simple.Whether you are moving your home or business, moving is never easy. Thankfully, NT Power makes it as simple and straightforward as possible to open a new account, cancel an existing one, or transfer your service within our jurisdictions. Please complete the form below.
Report an Outage
Report an Outage
To report an Outage, please call our toll-free outage number: 1-888-735-4801
Residential & Small Business Electricity Rates
Residential & Small Business Electricity Rates
Ontario Energy Board | Ontario Electricity Support Program
Ontario Energy Board | Ontario Electricity Support Program
Other Post Links
System Capacity Maps for Nemarket, Midland & Tay
System Capacity Maps for Nemarket, Midland & Tay
In accordance with the Ontario Energy Board’s (OEB) directive to enhance transparency, the system capacity maps have been developed to offer customers a clearer understanding of available electrical capacity. These maps assist in the planning of new electrical connections, service upgrades, electric vehicle (EV) charging infrastructure, and distributed energy resource (DER) projects by illustrating the estimated capacity at distribution stations and feeders within our service areas.
Ontario One Call
Ontario One Call
Ontario One Call acts as a communications link between buried infrastructure owners and individuals who are planning to dig in Ontario. Click before you dig for any size project.
What to do if a power line falls on your vehicle
What to do if a power line falls on your vehicle
How dangerous are overhead power lines?
How dangerous are overhead power lines?
Lucky the Squirrel learns the hard way how dangerous overhead power lines can be.
How close can you come to downed overhead power lines?
How close can you come to downed overhead power lines?
Lucky the Squirrel learns how far away you need to be from downed power lines to stay safe.
The Dangers of Tampering with Electrical Equipment
The Dangers of Tampering with Electrical Equipment
How dangerous is electrical equipment? As Lucky the Squirrel finds out, it is very dangerous so use caution and stay away from electrical equipment
Electric Vehicles & Charging Systems
Electric Vehicles & Charging Systems
Learn what’s required to safely charge your electric vehicle at home. Review ESA's safety advice before you buy or install an EV charging system.
Join Peak Perks!
Join Peak Perks!
Basic Emergency Kit
Basic Emergency Kit
Make your backyard energy efficient
Make your backyard energy efficient
Finding the Right Contractor
Finding the Right Contractor
Green Button | Ontario Energy Board
Green Button | Ontario Energy Board
Buying and Selling
Buying and Selling
Preventing Electrical Shocks
Preventing Electrical Shocks
Outdoor Safety
Outdoor Safety
Dock Safety
Dock Safety
Energy scams | Ontario Energy Board
Energy scams | Ontario Energy Board
Electrical Safety Activity Book
Electrical Safety Activity Book
Bill calculator | Ontario Energy Board
Bill calculator | Ontario Energy Board
Savings for Businesses
Savings for Businesses
Our Carbon Footprint Calculator - Project Neutral
Our Carbon Footprint Calculator - Project Neutral
Power Outage Safety
Power Outage Safety
Energy Affordability Fund
Energy Affordability Fund
Spring into energy savings
Spring into energy savings
Save Energy in the Kitchen
Save Energy in the Kitchen
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