@atlassianServiceCollection

Resources for Service Collection, Atlassian's collection of apps, including Jira Service Management, Customer Service Management, and Assets.

Read about the launch of Service Collection 🚀
Love using Jira Service Management? Write a review!
State of AI in Service Management Report 2025

Customer Service Management 🛎️

Customer Service Management app overview
Keeping customer service human-centered in an AI world

Assets 📋

IT Asset and Service Configuration Management - five tips
The Asset evolution: A smarter approach to deliver business
How to configure Assets Data Manager

AIOps 🚧

Modernizing IT Operations: customer stories eBook
Modernizing IT Operations: customer stories eBook
Datasheet: Calm the IT Ops chaos with AIOps
Datasheet: Calm the IT Ops chaos with AIOps
2025 State of AI in Incident Management Report
Enhanced incident management with observability data in Rovo for Jira Service Management

Employee Support - HRSM 🗃️

Sign up for Service Agent/HR Agent EAP
Blog: How Vuori approaches employee lifecycle management
HR service management toolkit
Webinar: How Atlassian’s People Team uses AI + Jira Service Management
Atlassian is a Leader in The Forrester Wave: Enterprise Service Management, Q4 2025

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