POS support UK
Useful resources
Quick Setup Guide
Quick Setup Guide
SumUp quick setup guide
Training Video
Training Video
Initial setup
Connect to a card reader
Connect to a card reader
Connect to your card reader via the SumUp app or a POS device so you can take orders and the accept card payments seamlessly.
Set up a printer
Set up a printer
Set up a barcode scanner (If present)
Set up a barcode scanner (If present)
If you are a POS Plus user, you can connect and configure a barcode scanner to scan and add items to the cart at checkout. Improve your business efficiency by retrieving in-store items accurately.
Add items to your catalogue
Add items to your catalogue
Create an item catalogue to manage everything you sell in one place. Added items automatically sync everywhere you use SumUp.
Manage the floor plan
Manage the floor plan
Create employee profiles
Create employee profiles
Set up individual profiles for each team member to provide separate logins and tailor their access based on their role.
Reward your customers!
Reward your customers with SumUp Loyalty
Reward your customers with SumUp Loyalty
Set up your Loyalty programme!
Set up your Loyalty programme!
Order Management
Start taking orders now!
Start taking orders now!
Manage multiple orders at once
Manage multiple orders at once
Open multiple orders at once and save them for later so you can take orders from more than one customer at a time.
Apply a discount
Apply a discount
Apply a discount to an entire order when your customer checks out or to an individual item. You can apply the discount as a fixed amount or as a percentage.
Add a note to your order
Add a note to your order
Money Mangement
How to best manage cash
How to best manage cash
The cash management feature, available with the POS Plus plan, allows you to record the cash you have in the till based on incoming and outgoing amounts.
Issue Refunds
Issue Refunds
Refunding payments with SumUp is quickly and easy. Here's how to give your customer their money back if they change their mind.
Reporting and FAQ
Analyse your business sales wherever you are
Analyse your business sales wherever you are
Have more questions? Check out the FAQ
Have more questions? Check out the FAQ
The SumUp POS Lite is a countertop point of sale system that pairs with your SumUp Card Reader so you can easily accept payment all in one place.
Sing in for more help!
Sing in for more help!
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