Internal server error when trying to restore Deleted PostgreSQL server

Nnaemeka Atueyi 0

Good day sir/ma,

I'm having issues recovering my deleted postgresql server, after following all the steps in your documentation below:

https://learn.microsoft.com/en-us/azure/postgresql/flexible-server/how-to-restore-dropped-server

And I keep getting this error below:

{ "error": {    "code": "InternalServerError",    "message": "An unexpected error occured while processing the request. Tracking ID: 'ae5b8fcd-0b17-45fe-be15-63892b5f4bc1'" } }

Below is the parameters:

ResourceGroupName:

SeverName:

SubscriptionId:

Body:

Please help, thanks.

Prasad Chaganti 640 Reputation points Microsoft External Staff Moderator

2025-05-06T16:40:41.47+00:00

Hi Nnaemeka Atueyi,

Kindly request you to please share the details requested over the private message for further investigation.
Prasad Chaganti 640 Reputation points Microsoft External Staff Moderator

2025-05-07T16:36:27.14+00:00

Hi Nnaemeka Atueyi,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Prasad Chaganti 640 Reputation points Microsoft External Staff Moderator

2025-05-07T19:34:11.5733333+00:00

Hi Nnaemeka Atueyi,

Kindly request you to please share the details requested over the private message for further investigation.
Prasad Chaganti 640 Reputation points Microsoft External Staff Moderator

2025-05-08T17:08:53.96+00:00

Could you please share the details requested over the private message for further investigation. In case if you have any resolution, please do share that same with the community as it can be helpful to others.
Narendra Pakkirigari 0 Reputation points Microsoft External Staff Moderator

2025-05-09T05:32:00.1+00:00

Hi Nnaemeka Atueyi,

It seems that the link you shared may not be correct . We kindly request you to share the correct information via private message for further clarity.

In the meantime, I’m re-sharing the correct documentation links for your reference. Please review these and follow the steps provided to perform the restoration via REST API. As noted in the documentation, when using the REST API to restore a deleted PostgreSQL Flexible Server, you need to add 10 minutes to the server deletion time when specifying the restore point:

REST API – Create Server (Restore)

How to Restore a Dropped Flexible Server

Please let us know if this information is helpful. If you encounter any issues, kindly share the exact error message so we can assist you more effectively.

Thank you.

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Internal server error when trying to restore Deleted PostgreSQL server

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