Big Problem JB Wont Start

[C0wM00]

Guys.. I have been having problems with LogRoatate failing..

So AI gave me solemn things to try..

Now I have this error and JetBackUp wont start

Any help would be amazing..

Failed loading panel preload information. Error: No suitable servers found (`serverSelectionTryOnce` set): [connection refused calling hello on 'localhost:27217']

[JetAppsKevin]

Hello C0wM00,

If possible, we would recommend reverting any of the changes made to JetBackup suggested by the AI and a restart of the JetBackup services using the commands below to get JetBackup functional again.

Code: Select all

systemctl restart jetbackup5d

Code: Select all

systemctl restart jetmongod

Regarding the LogRotate issues, please follow our Knowledgebase article linked below that details how to get JetBackup logs to rotate properly.

https://billing.jetbackup.com/index.php ... ating.html

If the issues persists, please contact our Technical Support team by emailing [email protected] or via your JetBackup Client Area so that they can take a closer look at your server.

Best Regards,

JetAppsKevin