Oracle Guided Learning
Oracle Guided Learning is a digital adoption platform that delivers in-application guidance to help organizations accelerate, scale, and measure adoption across their cloud applications. The platform gives administrators an efficient way to educate users, communicate updates, personalize guidance, reinforce behavior, gather feedback, and measure adoption outcomes, with AI-powered tools that place resources in the flow of work, when and where users need them.
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Get Started with a 90 day trial of Oracle Guided Learning
Submit your Oracle Guided Learning trial request and experience how Oracle Guided Learning can help your organization simplify change management, boost user adoption and improve user productivity.
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New IDC study highlights wins with Oracle Guided Learning
A recent IDC study highlights how Oracle Guided Learning’s in-application guidance is helping organizations drive efficiency and accelerate the adoption of new features.
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Preparing, deploying, and succeeding with Oracle Redwood adoption
Learn how Oracle Customer Success Services solutions, including Oracle Guided Learning, can support customers as they transition to Redwood.
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Use AI in Oracle Guided Learning for better efficiency
In Oracle Guided Learning, AI is available to help you learn and to provide advice to guide your configuration and building efforts. Use AI Assist to receive text suggestions for content and AI-powered translations to translate content in seconds.
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Oracle Guided Learning helps adopt AI faster and measure AI success
Leverage Oracle Guided Learning to enable end user adoption.
- Availability—Use in-app messages and tooltips to help users know AI Assistance is available in your system
- Purpose and Use—Use in-app tooltips to provide subtle direction in how an AI tool can be used
- Compliance, training—Link out to policies and other training assets you have created as they engage with AI tools
- Satisfaction—Collect user feedback from using AI tools using in-app surveys
- Adoption—Measure AI adoption using OGL's analytics
How you can use Oracle Guided Learning
Educate users
Help your employees, suppliers, and customers make the most of your software. Use in-app guides, such as tours, process guides, and simulations, to provide walk-throughs in the system. Use tooltips to provide subtle contextualized guidance as users complete processes. Allow users to access self-service guidance and documents from the Oracle Guided Learning Help Panel. Replace and augment your standard operating procedures by creating guides and efficiently turning them into ready-to-use PDFs, videos, and interactive in-app guides.
Communicate change
Send announcements, newsletters, and maintenance updates about new applications, processes, features, and policies with in-app messaging. Add beacons to draw attention to new features and updates in the web app. Use banners and buttons to encourage users to take necessary actions in the web app.
Personalize guidance
Customize user guidance using activation and step conditions. Display guides based on a user’s behavior, activity, and time spent in the application. Use AI to translate and localize content to make it more relevant for users, and use step branching and launchers to offer personalized guidance paths.
Reinforce behavior
Apply validation conditions and rules to help users complete forms and fields correctly. Use element blockers to prevent users from interacting with page elements until specific conditions have been met. Use tooltips to provide users with guidance on what they need to do to progress.
Operational support
Embed self-service guidance in the app to help users resolve simple issues. Allow help desk operators to point users to in-app guides and send guide links (permalinks) to solve issues efficiently. Embed guides into your intranet portals and sites.
Gather feedback
Use in-app surveys to gather feedback on your users’ satisfaction with the application or to collect feedback on program changes. Activate guide feedback to gauge user satisfaction with the guides you’ve deployed.
Measure adoption
Measure adoption outcomes, guide effectiveness, and usage with embedded analytics. See what pages users are spending time on in the application and what elements (hotspots) users are clicking. Identify search patterns by analyzing user queries. Review survey outcomes and results, and send reports and data to multiple people.
“Oracle Guided Learning allows us to display imperative HR information when and where we need our team members to see it. This helps to accelerate their education and completion of key HR transactions.”
Why choose Oracle Guided Learning?
Accelerate digital transformation
by 52%
Build immediate readiness and competence in the cloud.
Enhance productivity
by 40%
Optimize business workflows and resolve problem areas.
Reduce support requests
by 63%
Proactively communicate just-in-time information to users.
Future-Proofing Your Skills Strategy: DAPs and Oracle Guided Learning
Join IDC analysts Amy Loomis and Gina Smith for a fireside chat with Damien Carey, chief digital officer for Oracle Customer Success Services, as they share their perspectives on future-proofing your organization’s skills strategy with digital adoption platforms (DAPs) and explore their strategic and growing importance and use cases.
Extend Oracle Guided Learning across all your web applications
Oracle Guided Learning is compatible with any web application, giving you a scalable solution to support all your digital adoption efforts.
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Oracle Guided Learning for Oracle Applications
Oracle Guided Learning is embedded in Oracle Applications (including Oracle Fusion Cloud Applications, Oracle NetSuite, Oracle APEX, and Oracle Analytics Cloud), allowing you to configure it directly in your application, saving integration time. You can also take advantage of role-based configurations and auto-segmentation capabilities. In addition, Oracle Guided Learning is configured for PeopleSoft, JD Edwards, Oracle E-Business Suite, and Oracle industry cloud solutions.
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Oracle Guided Learning for non-Oracle applications
Customers can use Oracle Guided Learning’s entire product functionality to offer cross-application guidance and point application guidance in non-Oracle applications (such as Confluence, DocuSign, JIRA, Microsoft SharePoint, Microsoft 365, monday.com, Salesforce, Service Now, and UKG), websites (such as Amazon and Google), and bespoke intranet portals and custom forms (built on platforms such as Jotform and WordPress).
This makes connecting processes across multiple applications easier and also saves time in orchestration and management.
Customer success stories
Learn why leading companies choose Oracle Guided Learning to accelerate their success with Oracle Cloud.
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View Oracle Guided Learning resources
Check out our implementation and adoption best practices.
Join the Oracle Guided Learning community
Connect with Oracle Cloud experts, peers, and practitioners to collaborate and innovate.
Read the Oracle University Blog
Discover the latest training and certification news, top industry trends, and tips to further develop your skills directly from Oracle University experts.
Contact Oracle University Sales
Talk to a digital learning expert about Oracle University solutions.