User Feedback

Learn how you can view and triage user feedback submissions.

Sentry automatically detects errors thrown by your application, such as performance issues and user experience problems like rage clicks. But there are other frustrations your users may encounter (broken permission flows, broken links, typos, misleading UX, business logic flaws, and so on).

That’s where Sentry’s User Feedback Widget and Crash-Report Modal features come in. Setting up one or both lets you collect feedback from your end-users when they run into bugs in your application. Sentry then links that feedback to available rich debugging context, including errors, replays, and tags such as URL, allowing you to get to the root of the problem faster.

For example, using Session Replay with the User Feedback Widget could save you time, helping you quickly understand the context of the user problem by seeing exactly what they experienced before submitting their feedback.

The User Feedback Widget is an out-of-the-box, persistent widget you can add anywhere on your web application. It allows users to submit feedback quickly and easily any time they encounter something that isn’t working as expected. Learn more about how to install and customize it here and recommended best practices here.