Microsoft Copilot Studio guidance documentation

Building agents

Overview

• Topics best practices
• Trigger phrases best practices
• Slot filling best practices

How-To Guide

• Ask questions with Adaptive Cards
• Pass context variables from your webpage to an agent
• Pass web an analytics tracking ID from a webpage
• Optimize agents to minimize latency

Generative AI

Concept

• Generative AI strategies for math and data queries
• Generative answers based on public websites

How-To Guide

• Instruction guidance for generative AI

Conversational user experience

Overview

• Introduction to conversational experiences

How-To Guide

• Design the ideal experience
• Practical tips for designing a conversational experience

Governance and security

Concept

• Best practices: Take a phased approach

Planning a conversational AI project

Concept

• Projects best practices
• Getting started
• Building a team
• Project planning
• Production environment strategy

Measuring and improving agents

Concept

• Measuring engagement
• Measuring outcomes
• Deflection optimization
• Custom analytics strategy
• Optimize prompts

Related guidance content

Concept

• Power Platform adoption
• Power Platform real-world case studies
• Power Apps
• Power Automate
• Power Pages

Architecture

• Power Platform Well-Architected: Design principles of intelligent application workloads