Privacy Policy

Last Updated: March 20, 2025

This Privacy Policy explains how Degentics ("we," "us," or "our") handles your information when you use our website and platform (collectively, "Services"). By using our Services, you agree to this policy.

We may update this policy as laws or our Services change. We'll notify you if there are major updates that affect your rights. If you don’t agree with changes, stop using our Services.

Our Services are not for anyone under 18. If we learn a minor has given us info, we’ll delete it ASAP.

Who’s in Charge of Your Data?

Degentics controls your "Personal Data"—info that identifies you. This doesn’t include anonymous or aggregated data.

What We Collect

We might collect:

• Financial info: Wallet addresses.
• Transaction info: Wallet addresses of senders/recipients, platform activity, your questions, our replies.
• Usage data: IP address, country, browser/OS details, how you use our Services.
• Other info: Stuff we need to follow anti-money laundering laws.

We get this when you share it, use our Services, or from public sources/third parties. If we ask for it, it’s usually required to use our Services—optional data will be marked as such.

Auto-Collected Info

When you use our Services, we may grab:

• Device info (browser, IP, etc.).
• How you browse (pages visited, referral sites, interactions).

We use cookies and similar tech for this.

Cookies

Cookies are small files we use to:

• Track usage stats.
• Deliver updates.
• Authenticate your account.

Types:

• Necessary: Make the site work.
• Functionality: Remember your choices.
• Performance: Analyze how you use our Services.
• Targeting: Show relevant info (not ads).

Control cookies via your browser settings. Blocking them might break our Services.

How We Process Data

We secure your data and process it with computers/IT tools for the reasons below. It might be shared with our team or trusted third parties (e.g., tech providers) who help run our Services.

Legal Reasons:

• You agreed to it.
• It’s needed for a contract or legal duty.
• It’s in our or a third party’s legitimate interest (unless you opt out).

How We Use Your Data

We use it to:

• Run our Services and support you.
• Process transactions and notify you.
• Spot fraud.
• Analyze usage.
• Contact you.
• Optimize our platform.
• Register/authenticate you.
• Meet legal requirements.

Sharing Your Data

We share with:

• Service providers helping us.
• Our affiliates (for this policy’s purposes).
• Third parties if required by law or a business deal (e.g., merger).

They can only use it as we say.

How Long We Keep It

We hold your data as long as needed for:

• Our purposes (e.g., contract fulfillment).
• Legal/reporting rules.

After that, we delete it (or anonymize it if allowed), unless you’ve agreed to longer or law requires it. Blockchain data can’t be deleted (see below).

Links & Security

Our Services may link to third-party sites we don’t control—check their policies. We protect your data, but no online transmission is 100% secure. Share at your own risk.

Blockchain

Your digital asset trades may hit a public blockchain. We can’t change or delete that data—it’s out of our hands.

Your Rights

Your data may go outside your country (e.g., to the US). If you’re in the EEA/UK, you can:

• Check what data we have.
• Fix errors.
• Ask us to delete/restrict it (with limits).
• Get it in a usable format.
• Object to processing.
• Withdraw consent.

Contact us to use these rights. We might charge a small fee or deny access if legally allowed (we’ll explain why). Complaints? Hit up Support or your local data authority.

Contact Us

Questions or requests? Reach Support with your ID and details here. We’ll investigate complaints fast.