online-accounts-preferences crashes immediately when opened

Status changed to 'Confirmed' because the bug affects multiple users.

#0 0x00007ffff5873037 in raise () from /lib/x86_64-linux-gnu/libc.so.6
#1 0x00007ffff5876698 in abort () from /lib/x86_64-linux-gnu/libc.so.6
#2 0x00007ffff61c63b6 in g_assertion_message ()
   from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#3 0x00007ffff61c6914 in g_assertion_message_expr ()
   from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#4 0x00007fffbe70b359 in fill_contact_info_grid (self=0x555555d2b150)
    at empathy-user-info.c:252
#5 request_contact_info_cb (object=<optimised out>, res=<optimised out>,
    user_data=0x555555d2b150) at empathy-user-info.c:343
#6 0x00007ffff67171d7 in g_simple_async_result_complete ()
   from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
#7 0x00007ffff67172d9 in ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
#8 0x00007ffff61a3f05 in g_main_context_dispatch ()
   from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#9 0x00007ffff61a4248 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#10 0x00007ffff61a4304 in g_main_context_iteration ()
   from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#11 0x00007ffff674452c in g_application_run ()
   from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
#12 0x000055555555b2ba in main (argc=1, argv=0x7fffffffe088)
    at control-center.c:263

This bug affects me too. At first it worked fine and I add my google account and set what to sync. I think I closed and opened the app several times too, but it didn't crash.

1. Then when I right click an empathy contact and select "Information" Contacts app started with asking to create an address book local or online.
2. There was only one option to create a local address book. So selected that.
3.After doing that even before adding a contact to the address book I opened online accounts but it crashed right after opening.

In order to overcome this I set my status to "Offline", after that I am able to manage accounts by pressing "F4" than I change my status back to "Available"

I am experiencing the same issue en @oleksandr-iuzikov's workaround worked for me.

Same issue here, Oleksandr's workaround worked for me too.

I also have this problem, removing and re-adding my google account doesn't fix it. Oleksandr's workaround helped for me.

The problem only appears for me if my Google account is set up.

I found on the internet that other people had problems with gnome-online-accounts using 2-factor authentication using gmail. This is also the case here for me, I have 2-factor authentication enabled and are experiencing this problem. My partner doesn't have 2-factor authentication and has no problems.

Do other people experiencing this bug also only have this with gmail and two-factor authentication enabled?

Good call, @maarten-fonville! I am also using two-factor authentication. I'm not going to disable it to test. I have not noticed or checked whether the problem occurs without two-factor authentication.

I also have this issue. Oleksandr's workaround also helps, but if I launch online-accounts-preferences from terminal, the error is displayed even if panel opens.
When this happens, I noticed that my icq plugin does not allow me to modify my account, the whole page is greyed out and the only thing I can do is remove the account. if I remove and re-add the account, I am still unable to enter account information. Not sure if it is related or a completely separate bug.

@justin-force, I also have the problem, and I don't use two-factor authentication for my google account, so I can confirm, that the problem occurs without it as well. (Oleksandr's workaround worked for me too.)

Possible duplicates:
https://bugs.launchpad.net/gnome-control-center-signon/+bug/1174740
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1177285

This workaround worked for me:
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center-signon/+bug/1174936/comments/5

Same problem, but Oleksandr's workaround worked for me. However, I'm not using two-factor authentication.

I'm not using two-factor authentication and I get the same issue.

After going offline and removing my two Google accounts the crashing stops, but I still get this message:

credentials-cc-panel-Message: cc-credentials-account-applications-model.vala:156: No valid plugin found for application 'shotwell' with account '7'

Before removing the previous two account it was '6'.

In seahorse the two accounts I have added are now represented by these four entries:

Ubuntu Web Account: id 10-1
Ubuntu Web Account: id 10-3
Ubuntu Web Account: id 11-1
Ubuntu Web Account: id 11-3

There is something really strange going on with authentication. The Google accounts fail to connect half the time. Removing and readding them works, but that is not much of a workaround.

This workaround from Oleksandr worked for me too!

https://bugs.launchpad.net/ubuntu/+source/gnome-control-center-signon/+bug/1174936/comments/5

The issue I had was when having a Google account in Ubuntu online-accounts and when it is selected from the left menu, the online-accounts panel crashes.

Marking as a dupe of #1177285 since that bug was used for the raring and saucy uploads.

Here exactly the same issue.
2-way-auth. And no way to connecz to google.accounts.