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Product Protection by Asurion, LLC
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Product Protection by Asurion, LLC
Please ensure you are not covered by existing insurance
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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$279.99 with 53 percent savings
List Price: $599.00 
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Buy this product as Renewed and save $15.04 off the current New price.
Shark AV2511AE/AV251WA AI Ultra Robot Vacuum, with Matrix Clean, Home Mapping, 60-Day Capacity Bagless Self Empty Base, Perfect for Pet Hair, Wifi, Compatible with Alexa, Black/Silver (Renewed) $264.95 & FREE Shipping. Details
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Works and looks like new and backed by the Amazon Renewed Guarantee
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Works and looks like new and backed by the Amazon Renewed Guarantee
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Instead of just building robots, Shark has obsessed over cleaning homes. Featuring a lineup of different technology-packed robots, there’s something for every cleaning need—and backed with Shark’s proven cleaning prowess.
Whether it’s vacuuming & mopping or self-emptying & self-cleaning, you can be sure that Shark robots will get the job done right and meet your expectations of clean.
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Customers say
Customers find the robotic vacuum does a thorough job and appreciate its quality. However, the device's reliability is concerning, with multiple reports of it stopping and dying. Moreover, the mapping feature receives mixed feedback - while some say it maps homes quickly, others report incomplete maps. Additionally, debris pickup performance is mixed, with some customers praising its dog hair removal while others find it doesn't pick up everything. The noise level and value for money also receive mixed reviews, with some finding it surprisingly quiet and worth the price, while others consider it too loud and not worth the cost. Customers report issues with the vacuum getting stuck, particularly under furniture and on rugs.
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1579 customers mention cleaning performance, 1194 positive, 385 negative
Works great, maps room and does it thing. The ap needs some work, somehow I am locked out of it and can’t get back in. That does limit functionalityRead more
...We have been using it for about 3 months now and works well. Easy to clean. Cleans well. Dog hair doesn’t get stuck in the brush like other brands....Read more
...Well this one is absolutely perfect, does a great job, quiet, easy to set up. Highly recommend! Even got several other people to purchase this one.Read more
...Once again it’s a game changer of quality it does not mop, which is what I thought it did first, but now I’m kind of glad that it doesn’t because I...Read more
755 customers mention quality, 568 positive, 187 negative
This is a great vacuum. I ordered a different brand before this one and it was horrible! The shark is great, does exactly what it's supposed too....Read more
...Great product whoever manufactured this knew what they were doing. It is amazing and works great thank you so much for a quality Vacuum. !!!!Read more
It’s a good vacuum but it’s wheels have made these horrible black spots on my floor right by it’s base. I can’t figure out how to get them up....Read more
...Not worth replacing every year or two. They know their product is poor quality and their poor warranty and customer services proves that.Read more
624 customers mention mapping, 426 positive, 198 negative
...It finally has functioned exactly as expected, mapping, returning to base to empty or recharge, and operating on a schedule. Solid at least for now.Read more
...If you are like me and don't like vacuuming this is a must. It mapped the house even with my cat getting in the way!...Read more
...We have only had one difficulty and that is the No-Go zones. You can program No-Go zones with the Sharp app....Read more
Bought this for my mom for Christmas she adores it. It maps out the house and is super helpful for a busy family with a dog....Read more
573 customers mention debris pickup, 364 positive, 209 negative
...I love it. I was really surprised it's semi quiet and picks up everything. I have area rugs and hard wood. Moves easily between the wood and rugs....Read more
...It does not pick up dirt very well. It misses spots. It gets stuck on the wooden vents and edges of thicker area rugs....Read more
This robot is the best investment ever! It really works hard and picks up pet hair. I cannot stress the ease of use either....Read more
Works great! Picks up dog hair. Even better than our old model.Read more
474 customers mention noise level, 240 positive, 234 negative
...Well this one is absolutely perfect, does a great job, quiet, easy to set up. Highly recommend! Even got several other people to purchase this one.Read more
...We had an older version that worked much better. This one is faulty, loud and will just run out of battery and strand itself. I would NOT recommend.Read more
Very quiet. My only complaint is that it has a higher profile than the one I replaced. It does not fit under many of my tables, chairs, and bookcases.Read more
...To top it off the darn thing is so loud it sounds like a truck in my house. I’m so disappointed I don’t want to use it anymore.Read more
437 customers mention value for money, 256 positive, 181 negative
...I’ve been waiting to review it until I had some time with it. Worth the money. Does a good job. Very accurate. Cleans up. Doesn’t get lost. 10/10Read more
...WASTE OF MONEY. Dont buy this, look for another brand where the product can hopefully last at least 3 to 5 years. Shark Vaccuum are worthless....Read more
...Other than these cautionary nuances, this machine is worth every penny. I haven't had to vacuum by hand for almost a year except once.Read more
Don't buy this robot, it's not worth the money after a month that I buy it, I had to replace the side brush and now it's the other one and they cost...Read more
626 customers mention reliability, 164 positive, 462 negative
After a year and a half it has stopped working. Just go through Ena small area of the room and return to its base without having finished cleaning....Read more
...It stopped working and I ended up getting another during the Prime sale that got good reviews and so far seems to be much better....Read more
...I bought a cheaper one and gave it away .. This one runs everyday and I will use a regular vacuum on the weekend.. it help keep the pet fur down ..Read more
Quit working and tried everything. UPDATE: They sent us a new battery and still no life... We want a different model, please!Read more
368 customers mention stuck-inducing, 88 positive, 280 negative
...It also has been in use twice and already the brush roll is stuck and I was asked to remove the hair. I thought it would be heavier duty than this....Read more
...Keeps trying to jump over my office desk leg and gets stuck. Vacuumed an area that was marked off on the map. 2 stars for the self empty feature....Read more
After 15 months (out of warranty) it gives error 6, front bumper is stuck. I did the recommended steps nothing. Called Shark. Permanent error....Read more
...It also navigates around objects much better and rarely gets stuck. Also it goes a long time on each run without recharging....Read more
