Our ambition is to empower every employee with a Copilot and to transform every business process with agents. From Dow to Disney, companies are going big with Microsoft 365 Copilot and agents, uncovering key scenarios that can deliver real ROI. Now, organizations of all sizes are looking to scale their AI transformation and realize the enterprise-wide ROI that comes with broad adoption.
Today, we’re introducing Microsoft 365 Copilot Chat, a new offering that adds pay-as-you-go agents to our existing free chat experience for Microsoft 365 commercial customers.1 Copilot Chat enables your entire workforce—from customer service representatives to marketing leads to frontline technicians—to start using Copilot and agents today. It includes:
- Free, secure AI chat powered by GPT-4o.
- Agents accessible right in the chat.
- IT controls, including enterprise data protection and agent management.
Moving forward, every organization will have a mix of Copilot Chat and Microsoft 365 Copilot—our best-in-class offering—to drive AI transformation at scale. Let’s walk through the new product lineup.