Warsaw
03-686, Poland
Zurich
8008, Switzerland
8:30 AM - 7:00 PM
Monday to Friday
Start leading innovation initiatives with your team, and get the results you desire — without having to recruit an army of consultants.
I get it. It’s hard to manage day-to-day corporate responsibilities while trying to simultaneously find the time to develop new concepts.
You are not alone. Only 10% of managers have the luxury of being able to focus on innovation.
Imagine how many ideas — including yours — fade into obscurity, or are left in the hands of the wrong people.
Your ideas have potential! Granted, they must be pressure-tested, but it’s reasonable to expect them to be given a fair chance to succeed.
You need someone you can trust who will nurture your ideas, guide your team, and develop concepts into authentic experiences that will exceed expectations, and generate real revenue.
Customer Experience Starts Here
🎯 Explore Your CX Priorities
The CX Priority Explorer is a short, guided self-assessment that helps you identify where friction exists in your customer experience — and what to focus on next.
- Reflect on key CX challenges
- Prioritise what matters most
- Get actionable improvement ideas
Analyse
Stop wasting money on the wrong marketing and product ideas.
Empathise
Identify and attract the relevant customers, for legitimate reasons to the most sustainable solution.
Realise
Grow your revenue and nurture long-term relationships with your customers.
Why Choose me?
To realise your vision, I draw on a wide range of evidence-based, innovative design-driven interventions tailored to specifically to your needs.
I’ve helped business leaders, teams, and organisations generate business growth with a notable return on investment while delivering unrivalled ways to delight their customers. I am a consultant and creative entrepreneur with over 20 years of experience in marketing, product strategy, and mobile digital transformation for various companies, including Deloitte.
Customers expect positively-charged, and memorable experiences. It would help if you had someone you could trust to nurture your ideas, guide your team, and develop concepts into authentic experiences that will exceed expectations and generate real revenue.
Let’s talk about how I can help you with: ‘Marketing & Advertising’, ‘Innovation’, ‘Experience Design’, ‘Design Thinking’, ‘User Experience & Service Design’, ‘Event Design’, ‘Business & Technology Consultancy’, Training, Coaching, ‘LEGO® SERIOUS PLAY® Method’ Playmobil Pro and Podcast Production.
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Step into the CX Fundamentals Toolkit, where practical strategies meet real-world execution to elevate every customer interaction. By blending foundational principles with targeted challenges, this toolkit offers a clear, step-by-step path to transforming the customer journey. Ready to amplify your CX impact? Explore the full toolkit now.