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Zoe Wood

Headshot of Zoe Wood

Zoe Wood is the Guardian's consumer affairs correspondent. Follow her on Twitter

June 2026

  • A workman takes down a Black Horse sign after the closure of a Lloyds branch

    ‘I’m down to one option’: bank customers left frustrated by latest closures

  • A hand holds a Lego Pikachu figure with digital interface graphics overlaid on the image

    Lego launches Pokémon ‘smart’ bricks equipped for interactive battles

May 2026

  • Gluten-free organic bread for sale

    Gluten-free basics ‘now a luxury’ as price of a small branded loaf nears £4

  • A woman adjusting a wall-mounted air conditioning unit.

    Should I get air conditioning in the UK – and can it be green?

  • A hand holds a smartphone showing an NS&I Premium Bonds app screen with £500 prize displayed

    NS&I failures pile on the agony for bereaved families chasing missing premium bonds

  • A white air conditioning unit mounted on a yellow stucco wall beneath a metal gutter and blue sky

    Number of air conditioned UK homes doubles to more than 4m in three years

  • NS&I to contact bereaved families owed £367m after missing savings scandal

  • ‘The Iran war left my insurance policy void’: how the conflict is affecting travellers

  • Milka maker milked shoppers over size of chocolate bars, German court rules

  • ‘There is real danger’: landline phone users voice fears over digital switchover

April 2026

  • Young girl in a shoe shop

    Children’s shoe retailers say closure of specialist shops is harming foot health

  • A piggy bank with notes sticking out of it

    Campaign launched to reunite young Britons with forgotten savings accounts

  • A large Marks & Spencer’s Colin the Caterpillar cake next to smaller versions and three birthday candles

    Larva lamped: Colin the Caterpillar loses to eight lookalikes in cake taste test

  • A person reading document while sitting at a laptop at a desk while holding a baby

    Cost of living: get ready for ‘awful April’ bill increases

March 2026

  • a blue ball takes centre stage as primary school boys play football in the playground

    End to two-child benefit cap offers £300-a-month lifeline to cash-strapped families

  • Sephora makeup cosmetics on sale in Shanghai, China.

    Italy investigates beauty brands over concerns about young girls’ mental health

  • Harkins in a suit and open-necked shirt

    NS&I boss forced out as bank faces £470m payout over missing savings

  • A form used to purchase NS&I Premium Bonds with the logo surrounded by coins.

    What caused the NS&I missing savings errors and what to do if you’re affected

  • ‘The new ketchup’? How hummus spread beyond a niche into a British staple

  • ‘Trumpflation’: how the Iran war’s economic storm could affect Britons

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