Having signup forms on your website or social media LinkTree makes it simple for visitors to join your list while they’re most engaged.
When your forms are connected to Hive, new contacts flow straight into your account in real time. This gives you the ability to:
Automate immediately – trigger welcome emails or SMS as soon as someone signs up.
Save time – no need to export and import files from another platform.
Reduce errors – avoid missing, outdated, or duplicate data.
Act quickly – segment and message contacts while interest is at its peak.
You can leverage this capture tool to collect SMS opt-ins! If you’d like to learn more about SMS marketing compliance, you can refer to this article for a detailed overview: SMS compliance overview (US and Canada)
Create a new signup page
In your Hive account, go to Capture in the left-hand navigation and select Signup Forms. This will bring you to your main signup form page. From here, click + New Signup Form (top right).
You’ll see three options:
Signup page – Creates a standalone page with a unique URL you can share, plus an embed code for your website. This option collects standard contact information only.
Signup form – Creates a form with embed code that you can place directly on your website. This option gives you more flexibility to customize the fields and data you collect from contacts.
Hive SDK – for sites with a custom-built signup form, allowing you to connect signups directly to Hive.
For this article, we’ll walk through creating a signup page.
Configure your page
After selecting Signup Page, you’ll be taken to the form builder where you can customize and complete the configuration.
Add form details
Title: Give your signup page a name. This name is visible to anyone who visits the page, so make sure it’s descriptive of what you’re collecting signups for and recognizable internally.
Description: Provide some context about your brand and what subscribers can expect when they sign up. Keep it short and clear.
Button label: Customize the call-to-action text on your button. By default, it says Sign up now, but you can edit it to match your brand voice.
Success message: Write the confirmation message visitors will see after they sign up (e.g. “Thanks for joining!”).
Post-completion URL: After signing up, visitors are often at peak interest in your brand. Adding a link back to your website or calendar can give them the nudge they need to make a purchase or explore further.
Design
With a signup page, you can customize the design to match your brand. Options include updating colours, adding an image, adjusting the layout, and selecting a Font Family for your form fields and call-to-action button to better match your site's typography
As you make edits in the left-hand panel of the builder, you’ll see a live preview of your signup page on the right-hand side.
Advanced options
The Advanced Options section allows you to further control your page settings:
Hide signup page: Keep the page unsearchable online, making it only accessible through the direct link.
Maximum number of signups: Set a limit on how many people can sign up.
Remove Hive logo: For a more white-labeled experience, you can remove Hive branding (available on Standard and Pro plans).
Primary signup method: By default, users can sign up via Facebook in one click (which captures their data automatically) or by manually entering their details. You can choose Manual Signup, Facebook Signup, or both, and set which method takes priority.
When using Manual Signup, the fields shown are:
First name
Last name
Email address
City
Phone number (with a checkbox for opting into SMS marketing, a great way to build your SMS list)
Audience/Re-marketing Pixel ID: Enter your tracking pixel ID to track activity. We’ll load your pixel each time someone views your signup page.
Once you’re happy with the look and feel of your signup page, click Save. You can return to this page at any time to make edits after it’s been saved.
Customize your welcome email/SMS
Did you know that 74% of people who sign up for SMS or email expect to receive a welcome message? Without it, they may assume something went wrong. A welcome message also ensures SMS compliance by clearly showing new subscribers how to opt out if they choose.
Setting up the welcome email/SMS automation
When you create a signup page Hive automatically generates and routes you to a Welcome Email/SMS automation. From here, you’ll need to:
Review the content to make sure it matches your brand’s look and tone
Toggle from pause to live when you’re ready to start sending
For step-by-step instructions on customizing and editing automations, check out this help article.
Note: the great thing about starting with your signup page is Hive will automatically create a draft automation for you.
How to access your signup page URL/ embed code
Once your signup page is created, there are two ways to access its URL/ embed code:
From the main signup page, click the Share button.
Or, click into the specific signup page and select Share/Embed Signup Page under the View Signup Page section.
For details on how to view and export the contacts collected by a signup page, check out this help article.