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How to include videos in templates

Add video thumbnails to your email design

Written by Mark

Videos can't be embedded directly into templates because email clients like Gmail, Outlook, and others don’t support the technical requirements needed to play a video within an email. Instead, you can include a preview image with a play icon to mimic the look of a video player. This allows the recipient to click and open the video in their browser to watch.

When building your template, drag and drop in the Video block. Add a YouTube or Vimeo URL and a preview image will automatically generate. You can continue to customize this video block by setting the play icon type, color, and size.

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