Skip to main content

Create a segment

An overview of how to create segments from the contact list, segments page, or Import contacts page

Written by Mark

You can create segments in Hive from three different places:

  • Segments page

  • Contact list

  • CSV import

Need a refresher on what a segment is? Check out this help article.


Create a segment from the Segments page

  1. In the left sidebar, click Segments > + New segment.

  2. Enter a name for your segment.

  3. Choose the segment type:

    1. Live segment — captures subscribers who match your filters now and in the future

    2. Static segment — captures subscribers who match your filters right now (can only be updated manually)

  4. Click Add filters and select your filter(s) or filter group(s).

    1. Need help with filters? Check out our article on how to use filters in Hive.

  5. (Optional) Click Update users count to preview how many contacts are included.

  6. Once finalized, click Save.


Create a segment from the Contact list

  1. In the left sidebar, click Contact list, then click Add filters.

  2. Select your filter(s) or filter group(s), then click Save to filter the list.

  3. Click Add to segment at the top of the page to create a segment based on the filters you applied.


Create a segment during CSV import

  1. During the Choose segments step of the import process, select a segment for your uploaded contacts.

  2. To add to an existing segment: start typing its name and select it from the dropdown.

  3. To create a new segment: click Create new segment and enter a name.

  4. CSV imports can be added to multiple segments upon upload. Once selected, click Continue.

Did this answer your question?